Re: Whaddya know about Secure Link / 2Gig / Alarm.com

[Jim <alarminex@xxxxxxx>]

On Aug 12, 8:55=A0am, tourman <robercampb...@xxxxxxxxx> wrote:
> On Aug 11, 9:33=A0pm, G. Morgan <G_Mor...@xxxxxxxx> wrote:
>
> > Rob @ Sirius Wrote:
>
> > >Actually the more I dig into this the more it looks like a shady deal
>
> > This deal?http://www.securitynetworks.net/news.php
>
> > >....and
> > >he actually likes the deal (no ethics on him).
>
> > Who, and what ethics are being questioned?
>
> > Do you know of a better dealer program?
>
> RHC: Just to add a few personal thoughts on the thread. I looked at
> the 2 Gig technology products carefully and IMO, they are part of a
> trend towards giving the customer more control over his alarm and
> building in more user friendly options for the sole purpose of
> increasing sales to the alarmco. Nothing wrong with that, except it's
> the wrong emphasis ! =A0Although the equipment is oriented more to user
> convenience than pure security, I am told by a large alarmco that it
> is selling very well up here in Canada.
>
> The system is wireless, and IMO is not the quality of conventional
> wireless products from major manufacturers, but obviously sufficient
> for the job at least on the short term. Longer term...we'll see. IMO
> again, it's popularity emphasizes the fact that current major
> manufacturers are falling down on the job by failing to address the
> move towards increased IP communication and more user friendly
> options. Conventional =A0panels should have this feature built in to the
> boards themselves rather than depending upon expensive add on modules.
> Speaking for myself, I am losing customers by the droves as they move
> to VoIP, and they will not pay for any kind of cellular backup. They
> think that since VoIP voice services work so well, they cannot
> understand why their alarms don't as well. I also see more alarmco's
> simply hooking up the client not knowing whether services will work
> reliably or not, yet still locking clients into contracts they cannot
> get out of if the service doesn't work properly !!!!
>
> Personally, I looked carefully at the 2Gig equipment but decided not
> to take it on. My emphasis is a complete security package for the
> client, both physical and electronic and NOT just in gaining long term
> contracts, so I can spend more time offering more complete solutions
> to clients. "Whoopyshit" convenience features, while very marketable
> to clients, shouldn't be the overriding emphasis in buying a security
> system, but for a lot of customers, this seems to be more important
> than less attractive, but more sensible, "low end" solutions.
>
> Right or wrong, I'm going to stay with the tried and true !

You say you are losing clients due to them switching to VoIP?   Why?