Re: Wadda Ya Do

[nick markowitz <nmarkowitz@xxxxxxxxx>]

On Sep 3, 2:47=A0pm, tourman <robercampb...@xxxxxxxxx> wrote:
> On Sep 3, 1:04=A0pm, Jim <alarmi...@xxxxxxx> wrote:
>
>
>
> > On Sep 3, 9:51=A0am, tourman <robercampb...@xxxxxxxxx> wrote:
>
> > > On Sep 2, 4:40=A0pm, "Bob La Londe" <nos...@xxxxxxxxx> wrote:
>
> > > > "Jim Rojas" <jro...@xxxxxxxxxxxx> wrote in message
>
> > > >news:jzTfo.54441$EF1.27939@xxxxxxxxxxxxxxx
>
> > > > > Bob La Londe wrote:
> > > > >> History:
> > > > >> A couple years ago:
> > > > >> The home owner decides to cancel service by not paying their bil=
l.
> > > > >> Multiple notices including notice that they have to send a writt=
en
> > > > >> notice if they want to discontinue service. They are cancelled f=
or
> > > > >> nonpayment. They customer owns the actual system.
>
> > > > >> A couple months ago:
> > > > >> A renter calls wanting to know if I can setup or disable the ala=
rm for
> > > > >> them. I believe they were getting trouble displays at the keypad=
. I
> > > > >> explained that they will either have to pay for a service call o=
r they
> > > > >> will need to go on service with us. They decided to do nothing.
>
> > > > >> This morning:
> > > > >> The renter calls to make sure my number is a working number so t=
hey can
> > > > >> forward it to the property owner (the non paying previous occupa=
nt) in
> > > > >> order to arrange service.
>
> > > > >> A few minutes ago:
> > > > >> I get a call from somebody claiming to be a sheriff's deputy wan=
ting me
> > > > >> to tell them over the phone how to disable the alarm at that loc=
ation
> > > > >> because the sirens are going and the keypads are dead. Probably =
is a
> > > > >> sheriff's deputy, but I have a policy of not telling random call=
ers how
> > > > >> to disable alarm systems.
>
> > > > >> I feel for them, but I have a firm policy, of never performing s=
ervice
> > > > >> for somebody with a past due balance, and never working for free=
. It is
> > > > >> not "my alarm" system. I have no obligation, and I have work to =
do for
> > > > >> paying customers. I could do perform service for the current occ=
upant,
> > > > >> but they are unwilling to pay for service.
>
> > > > >> All parties have had plenty of time to take whatever measures th=
ey need
> > > > >> to. I'm going to work.
>
> > > > > Refer them to Brinks...they will take care of them alright.
>
> > > > Kills me. =A0The "cop" calling from his cell phone was pissed at me=
 for
> > > > refusing to come help. =A0Didn't seem to understand that there were=
 painfully
> > > > obvious reasons why I wouldn't just tell him how to disable an alar=
m system
> > > > over the phone.
>
> > > RHC: Why is it that people think just because a cop says something
> > > related to security that it is so. Some of the very worst, incorrect
> > > and downright foolish advice that has been given out to customers has
> > > come from police officers !! Being good at "policing" doesn't mean
> > > they know squat about security.....-
>
> > Unfortunately, you'd be hard put to find a Cop who would admit that.
> > We've always got a number of alarm companys that are popping up in the
> > area, that are owned by retired Cops and they almost always fail. They
> > always try to cash in on the fact that they are ( or were) police
> > officers. Those very few who prevail have got to make a quantum shift
> > in their thinking to meld into the hardware security trade.
>
> > In other words, they've got to truly believe that they will never get
> > the chance to shoot the intruder. :-)
>
> RHC: Absolutely right ! There is a local company here that was started
> by a retired cop. I know him well and he is doing ok...not great...but
> ok ! =A0But he's the first to admit that he milks his past history at
> every opportunity, and his record of police experience goes a long way
> towards making potential customers trust him. Hey, if you can't trust
> a cop, who can you trust ??...:)) Unfortunately, it doesn't
> necessarily mean he knows jack shit about security or is any better at
> it than others in the business.
>
> Another fallacy in the security trade....

Over the years we have had a few detective/guard agencys try it as
well as police officers who all found it hard to maintain a business.