Re: Downloading Panels Via VoIP

[Crash <robosama@xxxxxxxxx>]

On Apr 16, 7:40=A0pm, mleuck <m.le...@xxxxxxxxx> wrote:
> On Apr 16, 11:32=A0am, Jim Rojas <jro...@xxxxxxxxxxxx> wrote:
>
>
>
>
>
> > Ok...since many of you are having these issues, I think I will start
> > this thread sharing what I have found out using trial and error.
>
> > Vonage: You can download most panels through Vonage. You just have to
> > have the customer max out the bandwidth, shut off voice mail if you nee=
d
> > a high ring count, and remove any dual ring & message forwarding.
> > Shutdown all computers until you are done. Once the download is
> > completed, the customer can put all settings as they were. Contact ID
> > seems to work fine. SIA, or any format that has long strings should be
> > avoided.
>
> > MagicJack: Napco panels seems to download fine with no issues.
> > Everything else is a shot in the dark. It all depends on bandwidth. Mak=
e
> > sure no other computers are using any bandwidth.
>
> > Cable VoIP: Should not be an issue other than having to reverse or
> > bypass the line seizure altogether. Echo problems can occur.
>
> > FiOS VoIP: The cleanest connection of all. Might have echo issues due t=
o
> > long distance data compression.
>
> > Unfiltered DSL: Have customer unplug DSL modem. Wait 5-10 minutes, then
> > try to download the panel.
>
> > Other Notes: Make sure you turn your modem speaker on low or medium so
> > you get an idea what's going on at all times.
>
> > If you are getting heavy echos on the line, just turn on your
> > speakerphone like you would on Napco panels. This seems to work on DSC
> > panels well.
>
> > Jim Rojas
>
> I wouldn't connect anything to Vonage, have had excellent results with
> Verizon FIOS. The more I get into IP or cell the less I care about
> POTS anyway.


Getting to love IP reporting & programming.
Cell Network is very cool too although it ends up costing the client
more money, we can do two way SMS with the panel and clients love that
shit.