Re: Insurance companies

[tourman <robercampbell@xxxxxxxxx>]

On Mar 9, 9:29=A0pm, Jim <alarmi...@xxxxxxx> wrote:
> On Mar 9, 6:47 pm, tourman <robercampb...@xxxxxxxxx> wrote:
>
>
>
> > On Mar 9, 11:11 am, "Bite Me" <nos...@xxxxxxxxxxxxxxxxxxx> wrote:
>
> > > I have noticed a very strong upsurge in insurance companies demanding
> > > letters regarding client alarm systems. Enough so that its actually t=
aking
> > > a significant portion of my time to deal with. Looks like just the ne=
xt
> > > wave of insurance companies trying to push liability off on others an=
d / or
> > > drive up rates for clients. This just seems like the latest round of =
buck
> > > pushing by big insurance. We can just hope they will collapse.
>
> > > I first noticed it getting bad a few years ago, right after Hurricane
> > > Katrina, and again after the court rulings about having to pay claims=
 they
> > > thought they would get out of. Back then it was at the proffessional =
level.
> > > All the generals were demanding all kinds of things they never asked =
about
> > > before. Not just proof of insurance, or even additional insureds. One=
 sent
> > > me a seven page document of demands they said their insurance company=
 was
> > > insisting on from all their subcontractors. The killer for me was the
> > > clause stating that they right to tell me to fire an employee. It was=
 not
> > > worded to say they could tell me not to allow a particular employee o=
n their
> > > job sites. The way it was worded I had to terminate them on their say=
 so.
>
> > > Driving up the cost of doing business is not they way to rebuild the
> > > economy.
>
> > Dunno how you do it but when I put a client on line, I give them a
> > folder containing a copy of the contract, the written call list, my
> > warranty and the insurance certificate filled out describing their
> > system (plus their system user manual). They can then forward it to
> > their insurance company themselves. Years later when they change
> > insurance companies, and want another certificate forwarded to their
> > new company, I retrieve it from their file, scan it and email it to
> > the insurance company for them..
>
> > Simple and certainly not much trouble. Anything beyond that, as you
> > describe could be a real pain though.
>
> > It also makes me wonder what right these guys have to ask for all that
> > stuff that has nothing to do with a simple alarm installation....??-
>
> I try not to give the certificates to the home owner. I get the fax
> number of the insurance agency and fax it to them direct. Now I've got
> the name of the Insurance company and this allows me to notify them
> should the client cancel their monitoring. The way I figure it, if the
> client cancels monitoring, some/many will never tell their insurance
> company and continue to receive the discount. If the insurance company
> never asks them for an up date, they will reap the benefits of having
> a monitored alarm system without actuall being monitored. As far as
> I'm concerned, that's ok with me as long as there isn't an incident.
> However, if there IS and incident, and the insurance company thinks
> that I monitor the client, I can be drawn into having to prove that I
> don't monitor the account. I don't have time for that kind of
> possibility as remote as it might be. It's also nice to have the
> advantage if you should have a client that has to be cut off for non
> payment.

RHC: That may well be the case in "sue crazy" America but not an issue
hereabouts. The customer is totally responsible for his interface with
his insurance company. If they are stupid enough to cancel monitoring
without advising their insurance company properly, they could find
themselves in a difficult situation making a claim that their company
will pay out on. When clients do cancel, they are told that in
writing.

I give all my clients the best of every kind of service possible.
However, I dont babysit their ethics. They are responsible for their
security. I just assist