Re: Compass Software (FBII problems)

["Rockytsquirrel" <gafa@xxxxxxx>]

Tks Jim,  I'll pass it along to the boss man..
RTS

"Jim Rojas" <jrojas@xxxxxxxxxxxx> wrote in message
news:hkha02$f8m$2@xxxxxxxxxxxxxxxxxxxx
> Rockytsquirrel wrote:
>> we had 1 tech (not honeywell)  tell us that  dsl on the same phone line
>> would cause connection problems for some system.
>> even with a high grade DSL filter (which we use on all possible DSL
>> lines).
>>
>> tks,
>> RTS
>>
>> "mleuck" <m.leuck@xxxxxxxxx> wrote in message
>> news:67f125a5-0caf-4433-ba11-66e7f6a12f39@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>>> On Feb 4, 2:16 pm, "Rockytsquirrel" <g...@xxxxxxx> wrote:
>>>> were using that thing that ademco sells not sure the name I'm not at
>>>> the office..
>>>> just to know, we've now tried 2 different computer systems at 2
>>>> different
>>>> town with the same results..
>>>>
>>>> tks,
>>>> RTS
>>>>
>>>> "mleuck" <m.le...@xxxxxxxxx> wrote in message
>>>>
>>>> news:c7712d8c-ec3a-45c6-b087-9f09a23d3c7d@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>>>>
>>>>
>>>> > On Feb 4, 9:06 am, "Rockytsquirrel" <g...@xxxxxxx> wrote:
>>>> >> Greetings,
>>>> >> speaking of compass has anyone else been having problem up/dwn
>>>> >> loading
>>>> >> FBII xl31 panels?
>>>>
>>>> >> we've had 3 so far that refused to connect for a session.
>>>> >> all were the newer ver. 1.5...
>>>> >> all were in different towns so not in the same telephone switch >>
>>>> system..
>>>>
>>>> >> RTS
>>>>
>>>> >> (they all would hand program though, so the panels did work)
>>>>
>>>> > What modem? I never had any problems using a Hayes 1200
>>>
>>> I have seen issues with sending Contact ID on XL-31's but never
>>> downloading
>>
>
> I can give it a try if you like...call me.
>
> Jim Rojas
> (813) 884-6335