Re: Telco / Cable company alarm jack connection problems

[mleuck <m.leuck@xxxxxxxxx>]

On Oct 4, 10:41=A0pm, tourman <robercampb...@xxxxxxxxx> wrote:

> RHC: You know, I've just about had it with you sanctimonious assholes
> who think you have to charge for every little thing you do for your
> customers! Maybe if you had a fucking clue about pricing using a real
> cost to income revenue model, you could set your rate structure such
> that you could make a decent profit without charging like the big
> companies, who do at least have the legitimate overheads that demand
> high monthly rates. I charge one reasonable "middle of the road"
> monthly rate, and that gives my client's a totally trouble free
> service, no matter what the problem is. What little I might lose in
> the short term, I make up in the long term. I get more customers than
> I can count who come to me because my pricing is fair, and service is
> good - many of whom are tired of being "nickel and dimed" to death by
> people like you. Running a small alarm business is the easiest
> business I've ever run, and it doesn't take any kind of genius to do
> so !! =A0I make a crapload of money each month - far more than I need to
> cover the very few overheads I have, and still leave loads left over
> to cover the small cost each month for service work, plus salaries,
> taxes and profit. If you can't do it without charging for every little
> thing, maybe you better take a hard look at your expenses.
>
> As it happens, this client was a couple of blocks from my home, and it
> was a quick five minute job to fix the problem.

Would you have charged him if he were 30 miles from your home?