I So Hate Stupid People

["Bite Me" <nospam@xxxxxxxxxxxxxxxxxxx>]

Pro:  The Keypad would go best here because you can see it and its
convenient to get to.

L'l'ol'lady:  No I want it down there below everything.

Pro:  ... Are you sure?

L'ol: Yes.  Absolutely.

...

L'ol:  The keypad doesn't work were you put it.  I need it mounted up where
you said to begin with.  Can you move it?

Pro:  Sigh.  Sure.  No problem.  I'll even patch the holes for you, but you
will need to get some touch up paint.  I'll save you a section to use as a
paint sample when I re-install the keypad.

L'ol:  Oh thank you.

Pro:  Now about the outdoor siren location.  Is this location ok?

L'ol:  How big is it?

Pro:  Here it is.

L'ol:  Oh!  Thats fine it should be no problem.

...

L'ol:  Ca you move the siren?  I'm concerend somebody might complain about
the sight of it hidden behind that decorative column.  Ten years ago this
freind of mine who had you install an alarm had you put it on the roof.

Pro:  ... Fine!  Let me get to work.

...

Pro:  All done and tested.  Now lets go over the system.

L'ol:  I can't today.  I'm to upset after your temper tantrum about having
to move that siren when you should have known better in the first place.

Pro:  Temper tantrum?  I never said a word except fine, and let me get to
work.

...  Back and forth ...

Pro:  You know.  I scheduled the entire afternoon to be free because you
specifically said you needed extra care and attention to make sure you would
know how to use your alarm system.  I moved things and didn't even ask to
collect for the extra work even though you specifically requested or agreed
to the locations before they were installed.  I think its unreasonable for
you to ask me to reschedule again to teach you how to use your alarm.  I
have work already scheduled for the everyday the rest of the week, but I
still told you I would call customers to see who I could reschedule.  Then
you wanted me to set a time to come back right now without even giving me
the chance to see who I can reschedule.  I think you are being just a little
unreasonable.  You asked me to redo something you already agreed ont he way
I did it, and now you want me to waste more of my time.  Tell you what?  The
balance of the system is free.  Get another alarm company.  The system is
complete.  Its programmed.  The dealer code is still at the factory default.
John Smith with XYZ Alarm Company is familiar with this type of alarm, and
Jane Doe with YXZ Alarm Company has also worked with this brand of panel.

L'ol:  You might want to reconsider that.  I think you are unreasonable.
You are going to have to write those names down for me.

Pro:  I do not NEED your money.  Giving you for free the $1800 balance of
what you owe is hardly unreasonable.  Look them up in the phone book.  Even
an old crone like you should know how to do that.

Aside.  I didn't really need this job, and during the sales process I should
have realized it was going to be a needy customer.  Oh, well.  An old lesson
applied.  When you realize all its fubared, do not take their money, and
jsut walk away.  Anybody want a monitoring refferal for a complete brand new
installation with no known problems.  Just program the CS and account number
and you are done.