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Another Unlatch just failed



Just got a call a few mintues ago.  Another Unlatch just failed.  This one
is has been in service for about 18 months.  Yes its out of my personal
warranty period, but since this is for a 13 year customer, and this is the
4th one to fail on their sites I'll have to replace it out of pocket or they
will throw a fit... justifiably so.





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