Re: New Veritas R8 Install

[Frank Olson <use-the-email-links@xxxxxxxxxxxxxxxxxxxxxx>]

Robert L Bass wrote:
> <alan> wrote:
>>
>> ... I'll contact Securitywarehouse to try and exchange the unit...
>
> Sounds like we have a distributor selling direct.  I don't mind but I
> wonder how many SW dealer/customers are reading this thread.
>


It's called a "cash sale".  Tried has done it.  So has Burtek/ADI.  It's
no "biggie".  What *is* is a manufacturer getting involved in PMA's
(Periodic Maintenance Agreements).  A lot of our customers service and
test fire alarm systems.  Occasionally they have to replace panel
components which invariably "triggers" the requirement for a
Verification.  When the VI is performed by a tech (in the employ of the
manufacturer's local branch office), a little less than a year later the
building owner is contacted by a service sales person that offers to
take over the service and testing of their alarm systems.  Now *that*
truly sucks.