Re: DIY - Sometimes....

[tourman <robercampbell@xxxxxxxxx>]

On Jan 10, 1:11 pm, "Robert L Bass" <RobertLB...@xxxxxxxxxxx> wrote:
> "tourman" <robercampb...@xxxxxxxxx> wrote:
>
>
> We did something similar.  I offered a one or three year initial term
> with the installation.  The first year was included in the price of
> the install.  After that they paid annually but they could terminate
> at any time and receive a pro-rated refund of the remaining months.
> The net effect was the same as a month-to-minth agreement.  The
> difference was if the client opted for a 3-year term we would
> guaranty the rate for three years.  Most people opted for a yearly
> agreement.

RHC: Yeah, exactly...whatever works for you in your particular
environment. I have noticed quite a difference from area to area on
how alarms are sold and promoted.
>
> > As far as servicing non-monitored accounts, it is a matter of time
> > resources as much as anything else. With a large customer base (too
> > large actually), I much prefer to maintain my allegiance to my RMR
> > paying customers. Same thing when I get asked to do video,
> > telephone wiring, cat 5 wiring, or simple pre wiring, I turn it
> > away - no time !
>
> There's nothing wrong with that.  In fact, since your RMR customers
> are paying for service you owe them that allegiance.

RHC: It has not as much to do with wanting or not wanting to assist
people with non monitored systems when it comes right down to it. It's
mostly about managing time resources.
>
> >> Annnnnnd ...  Seems rather duplicitous to me...
>

> > RHC: I don't know why I bother to even answer such a weird
> > comparison, but I will on this subject. If you truly believe that
> > physical security is only an "optional extra" that goes with the
> > alarm, then you are either deceiving your customers or you are a
> > total amateur...
>
> It's more likely both.
>
> > ...And your whole premise (in my case anyway) is also dead wrong!
>
> His whole premise is wrong in all cases, Bob.
>
> > [Directed at Jiminex] I've said all I'm going to say because I
> > really don't give a damn what a person such as you thinks. That
> > clear enough for you ?

RHC: He does seem at times to spin a convoluted string of logic.
However, most of his efforts seem to be towards continuing his hate
mongering. I have no wish to involve myself in continuing a dialogue
that promotes that in any way. He can believe whatever he wants - it
has zero effect on me.