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Re: DIY - Sometimes....



"tourman" <robercampbell@xxxxxxxxx> wrote:
>
> ...There are lots of companies that offer month to month terms.
> They may ask for one year payment up front (which makes it pretty
> much like a one year term), but the contract term is month to
> month. Maybe not in your area, but becoming much more common in
> ours (while before I used to be the only one....)

We did something similar.  I offered a one or three year initial term
with the installation.  The first year was included in the price of
the install.  After that they paid annually but they could terminate
at any time and receive a pro-rated refund of the remaining months.
The net effect was the same as a month-to-minth agreement.  The
difference was if the client opted for a 3-year term we would
guaranty the rate for three years.  Most people opted for a yearly
agreement.

> As far as servicing non-monitored accounts, it is a matter of time
> resources as much as anything else. With a large customer base (too
> large actually), I much prefer to maintain my allegiance to my RMR
> paying customers. Same thing when I get asked to do video,
> telephone wiring, cat 5 wiring, or simple pre wiring, I turn it
> away - no time !

There's nothing wrong with that.  In fact, since your RMR customers
are paying for service you owe them that allegiance.

>> Annnnnnd ...  Seems rather duplicitous to me...

You can ignore that nonsense.  Jiminex is constantly looking for
something about which to whine.  Not even he believes his drivel.
Well, OK.  Maybe by now he's convinced himself.

> RHC: I don't know why I bother to even answer such a weird
> comparison, but I will on this subject. If you truly believe that
> physical security is only an "optional extra" that goes with the
> alarm, then you are either deceiving your customers or you are a
> total amateur...

It's more likely both.

> ...And your whole premise (in my case anyway) is also dead wrong!

His whole premise is wrong in all cases, Bob.

> [Directed at Jiminex] I've said all I'm going to say because I
> really don't give a damn what a person such as you thinks. That
> clear enough for you ?

:^)

--

Regards,
Robert L Bass

==============================>
Bass Home Electronics
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
Sales & Tech Support 941-925-8650
Customer Service 941-232-0791
Fax 941-870-3252
==============================>



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