Re: DIY - Sometimes....

[Roger W <allucan8@xxxxxxx>]

On Jan 5, 2:46=A0pm, "CWatters" <colin.watt...@xxxxxxxxxxxxxxxxxxx>
wrote:
> "Frank Olson" <use_the_email_li...@xxxxxxxxxxxxxxxxxxxxxx> wrote in messag=
e
>
> news:Qrvfj.3731$EA5.620@xxxxxxxxxxxx
>
>
>
>
>
> > Robert L Bass wrote:
> > > "Bob La Londe" wrote:
>
> > >> ... =A0I get a number of calls from folks who have moved into a home
> > >> where we installed a system for a previous owner. =A0I politely tell
> > >> them, "We charge a full one hour service call to come out, check the
> > >> system, train you on how it works, and bring a spare user manual or
> > >> print out a copy for you. =A0If you go on monitoring service with us =
we
> > >> will waive the cost of the initial service call. If there is anything=

> > >> wrong with your system that requires materials or labor in excess of
> > >> one hour you will have to pay for that in either case." =A0Their next=

> > >> few sentences always tell me what I am dealing with.
>
> > > There are some similarities with online sales, except that we don't
> > > charge for our time -- just the merchandise. =A0We frequently get call=
s
> > > from people who've tripped an alarm that was installed by a previous
> > > tennant or owner and don't know how to shut it off. =A0If I know the
> > > system and they sound real I walk them through disabling it,
>
> > I'm sure everyone "sounds real" on the telephone. =A0Sure Bass... =A0Eve=
ry
> > thief should have your number memorized. =A0"I'm going to break...
> > errmm... =A0enter my newly purchased house but the previous owner left t=
he
> > system "armed". =A0How do I disable it??" =A0Heard from "Elvis" lately?
>
> I installed my own system about a year ago. Never had a false alarm so was=

> somewhat surprised when it went off while I was outside gardening. My wife=

> had accidentally set it off using her key fob. Unfortunately my key fob ha=
d
> recently been run over and the disarm key on my wifes fob picked that mome=
nt
> to fail. Had to work out how to disarm it using the panel. Have you ever
> tried reading the Visonic instruction manual while the alarm is going off
> right next to you!- Hide quoted text -
>
> - Show quoted text -

Never install a siren near a keypad, I always say.