Re: Key Pad Doors.

[Roger W <allucan8@xxxxxxx>]

On Jan 4, 10:38=A0pm, "Robert L Bass" <RobertLB...@xxxxxxxxxxx> wrote:
> "Matt Ion" wrote:
>
> > A friend of the family used to work for Home Depot...
>
> > I'm told that policy has changed in recent years... the customer is
> > NOT always right.
>
> Home Depot's business plan is to make the customer happy any way they
> can. =A0I've had some nice experiences there over the years. =A0While I
> was in Connecticut I bought a 3.5 HP snow thrower from them. =A0It
> worked OK the first year but half-way through the second season it
> crapped out. =A0I took it to the shop they recommended and got it
> serviced. =A0It worked OK for about a month and something else failed.
> The following year (well past the warranty period) I had more trouble
> with it so I thought I'd call and ask if there were problems with
> that model.
>
> The customer service person asked if I could bring the snow thrower
> in so I loaded it onto the 4Runner the next Saturday and drove over.
> A manager came out and looked at it, asked how many times it had been
> serviced and then slapped a tag on it. =A0He wrote "LEMON" on the tag
> and invited me in to select a new machine.
>
> I really didn't expect anything like that. =A0I was hoping they'd maybe
> offer me a discount on a replacement or something. =A0Anyway, this was
> already the beginning of winter and there were no 3.5 HP machines
> left. =A0There were only a bunch of smaller machines and a couple of 8
> HP models. =A0They *gave* me an 8 HP thrower! =A0I asked how much extra
> it would be and the guy said, "No charge."


He he he.  Roll up your pants boys, its too late to save your
shoes. :-)



>
> Needless to say, I've shopped at Home Depot many times since. =A0So far
> the only other thing I ever needed to return was a supposedly
> "squirrel proof" bird feeder that wasn't. =A0Also a dish washer I
> bought from the Sarasota HD store once needed service and they sent a
> guy out promptly but that was well within the warranty.
>
> --
>
> Regards,
> Robert L Bass
>
> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D>
> Bass Home Electronics
> 4883 Fallcrest Circle
> Sarasota =B7 Florida =B7 34233http://www.bassburglaralarms.com
> Sales & Tech Support 941-925-8650
> Customer Service 941-232-0791
> Fax 941-870-3252
> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D>