Re: LOCKED PANEL

[tourman <robercampbell@xxxxxxxxx>]

I don't disagree with you that a client should read a contract before
signing it. That's only common sense. And once signed, they should
honour it as most do. However, it is not quite as clear cut as you
suggest. Most customer trust the party they are dealing with, and
perhaps more so with their security provider, due to the nature of
what we do. As a result, in the exercise of obtaining the alarm and
going through all that is required, it is human nature to just go
ahead and sign, based on trust (maybe not wise with some companies for
sure....). Here in Ontario, the law gives a client a further 10 days
to decide to either accept the terms or call and cancel the deal as
long as the contract was signed in their home or place of business. I
guess the government recognizes the tendency of some companies to use
high pressure tactics to get the signature on the contract, and
decided to give consumers a short period of further thought.

I have over 1000 clients and I can count on the fingers of one hand
the number of people who have asked for a minute or two to read the
fine print of the contract. Most people don't want to take this step
for fear of insulting the alarm dealer, as it might appear that they
don't trust you. And this is not a good way to start off any long term
relationship. I do know a lot of companies will step through the
contract in fair detail with the client, and what the obligations are
on both sides, as a way of further cementing their relationship with
the customer. IMO, this is a good practicel Hot shot salesmen though,
under commission pressure, may not always be so inclined
unfortunately.....

I have a clause that governs use of my decals which is different from
the industry standard contract, and which is always explained to the
client. I'm sure others do much the same.  Bottom line though, a
contract is a contract. As long it contains no illegal clauses, it is
a valid and enforceable document....

RHC



On Sep 7, 9:12 am, "BDEBJ" <bit...@xxxxxxxxxxx> wrote:
> > That is simply not true, friend.  Anyone who has a Brinks system can only
> > get service, parts and / or monitoring through Brinks.  Their systems are
> > proprietary.
>
> yes, it is true....you get "stuck" when you don't read contracts.
> and, again, bASS, i am not and never will be your friend!!!!
>
> > They are stuck because the salesmen *never* tell them the truth --  that
> > the systems are leased and that they cannot get service elsewhere.
>
>  the salesmen should not HAVE to...it's in the contract!
>
> > The Brinks salesmen invariably misrepresent the agreement.  Many
> > homeowners have trouble understanding the agreement.
>
> then they should not sign!!
>
>  Many more,
>
> > unfortunately, are so swayed by the slick presentation that they fail to
> > read the thing before signing.
>
> then they should not sign!!
>
>   it's the customers' own
>
> > fault if they don't read.
>
> now you're coming around!!
>
> While failing to read does expose people
>
> > to being taken advantage of, their would be no danger were it not for the
> > complete dishonesty of most Brinks salesmen, not to mention Brinks itself.
>
> hello?? did you actually read what you  typed!!?!!?
> if there were "danger" due to the
> "dishonesty of most Brinks salesmen, not to mention
>  Brinks itself", then wouldn't everyone read the contract
> just to make sure they were not getting screwed?!?!?
> you are an idiot!!
>
> > Why is it so hard for alarm salesmen to understand that consumers are
> > trusting alarm companies with their families' safety and well-being and
> > that they ought to stop lying, cheating and taking advantage of the
> > public?
>
> if the customers safety is that important (and it should be) then READ THE
> CONTRACT!!!