Re: Ademco RapidNet ATN4

["Roland Moore" <nospam@xxxxxxxxxx>]

Have you called the Honeywell tech support number and asked for the product
manager? You probably won't get to speak to him or her directly, but you
could get the email address. Perhaps they aren't aware of this problem,
since this product  seems a little long in the tooth about now. It might not
take much of a fix, then again Honeywell may say you're on your own if it is
end of life. Either way you'll have your answer.

"Another Anonymous" <anonmail@xxxxxxxxxxxxxxx> wrote in message
news:4726aa8c$0$9603$4c368faf@xxxxxxxxxxxxxxxxx
> I have one of these ( http://tinyurl.com/ynklcs ) and it seems to work
> really well except for people who use Vista/IE7 and FireFox. I have called
> Ademco (Honeywell) Video and they tell me they have never had a firmware
> update for it but I kinda find that hard to believe since these these
things
> cost upward of $1,500 (my pocket still aches from it!). I've had this unit
> for about 3 yrs now. I was hoping some of you good people may have a 2nd
> opinion or possibly a 3rd party firmware that will update the viewer
> software. Thanks for any info provided.
>
>