Re: Area Code Change: Ademco Vista 50

[Frank Olson <use_the_email_links@xxxxxxxxxxxxxxxxxxxxxx>]

Roland Moore wrote:
> Ask your service provider if he or she has a copy of Compass for Windows. If
> they don't, or don't know what you're talking about, it would be a good
> indication it's time to switch providers. What the company might want to do
> is upgrade the chip inside your Vista 50 panel, especially if it is a really
> old version. Newer keypads like the 6160 reportedly have trouble with early
> version of the Vista 50 without the chip upgrade. That means the whole
> program has to be rewritten within Compass for the upgrade.
> That would be the only reason to have to send a technician to the site.
> However simply making a change in the dialer and not testing the system
> thoroughly afterwards is certainly not a good idea.
>


His comments about his provider's "excessive" fee makes me wonder just
how "excessive" it is.  And further...  if the area code change involves
his provider (and nothing the OP instigated), I'd think that would be a
"freebie".  He should really have a look at the wording in his contract.