Re: NX-6 issue

[Jim Rojas <jrojas@xxxxxxxxxxxx>]

Thats not that bad. The easy solution is an over the counter board
exchange on all affected batch of kits.

Thats one reason why I use to stock all kinds of spare parts when I was
activively doing installations on a regular basis.

Shit happens. I once had a batch of batteries go up in flames due to the
factory neglecting to place the plastic safety tips on. Something fell
on the open box, created a short, which created a small toxic fire.
Thank goodness it was a weekend, and fire extinguishers were a stones
throw away. The factory rep shipped us a new case plus 4 more cases at
no charge for all the trouble.

Jim Rojas



ABLE_1 wrote:
> This info is for those that are and have been installing NX-6 Kits.  I was
> informed today that there has been some issues with certain NX-6 Kits.  It
> may be an issue with other kits but I was not made aware.
>
> The issues are, cannot dial out, cannot remote connect, Telco line faults,
> etc.
>
> As it was described to me since the Kits are packaged with a txfmr, during
> shipping the heavy txfmr is "bouncing" against the board near the Telco
> portion.  It seems that there is a small on board txfmr in this area and is
> getting beat to death, thus the problem.
>
> I was told that they (GE) are working on the problem.
>
> I for one will not be ordering any kits any time soon.
>
> BTW this was the first time in a very long time that the Tech Support guy
> did not say to me, "Never heard of that before".  I was truly impressed!!!
>
> Hope the time I spent on typing this has or will help someone.
>
> Have a better day.
>
> Les
>
>