Re: ADT email

["Roland Moore" <nospam@xxxxxxxxxx>]

>BTW, I have about 400 or so DSC systems in service >and quite honestly,
they don't fail any more or less than >the Paradox panels I have in service
(about 600).

I should have been more specific. It is the newer PC1616, PC1832, PC1864
units that seem to have the higher failure rates. I wasn't talking about any
of the other lines. Because of CP-01 that is all that DSC makes that can be
legally installed around here. I think we average one or two installation
per week of those panels for down and dirty small commercial jobs. They seem
to have a high out of box failure and/or failure within a few weeks after
installation. Keypads and panels fail at about the same rate. Other dealers
I talk to report similar problems on those units.


"tourman" <robercampbell@xxxxxxxxx> wrote in message
news:86ef3134-acc6-4312-93f1-de949363be1e@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> On Nov 23, 1:01 am, "Roland Moore" <nos...@xxxxxxxxxx> wrote:
> > https://www.discovertotal.com/ODd8MTIxfDQwODN8djI=/488/g
> >
> > So I get this spam email from ADT. Well not ADT itself mind you, but an
> > Authorized Dealer hiring a spammer. It simply says "Get an alarm system
and
> > all equipment on us!" It directs me to the site above. I notice there is
an
> > older DSC LCD5500(Z) keypad on the page, but a different type keypad at
the
> > top of the page. I don't recognize that brand of keypad at the top of
the
> > page. It doesn't look like any Honeywell keypad I have seen before. Is
that
> > some exclusive ADT type keypad? So what's the catch here? If the monthly
is
> > high enough and long enough you get the gear "free"? Is it ever actually
> > your gear or is this a lease deal? Since DSC was taken over by TYCO and
the
> > warranty went to nothing I don't know if the DSC gear can last as long
as
> > the monitoring agreement. We are having high failure rates on the few
DSC
> > panels we use. At least they seem to croak within the warranty period,
which
> > is brief compared to other vendors, but the time wasted on panel swaps
makes
> > them not a economical or reliable enough to use anymore.
>
> RHC: The keypad at the top looks very much like the Caddyx keypad.  As
> to whether you own the equipment at the end of the term, I would say
> no if it's a lease, likely yes, if it's a purchase, but you GOTTA READ
> THE CONTRACT. Looks to me like this is just another way of wording the
> proverbial "free system", with the bare bone essentials given out for
> "free", but any necessary options like extra doors, motions etc
> charged at insane prices. Basically, the "free system" offer gets
> Johnny Slick's foot in the customer's door.....
>
> Around here the average ADT "free system" ends up being "upsold" by
> their slick salesmen to a final price of around $1100 !!!
> For that, any careful shopper around here can get a full blown system
> installed with monitoring at half the price with service and warranty
> included.
>
> It's the same old time-honoured crap !! Customers who buy by brand
> name, or impulse, or who don't shop around, get screwed by offers like
> this. It used to piss me off big time, but I really don't care anymore
> since a lot come to me after their long term contract is up to get far
> superior monitoring, service and warranty at a fair market price. Once
> again, a fool and his money are soon parted !! (and yes, that
> definately includes residential ADT, Alarmforce and Brinks customers
> in case some are reading this and care to hear the real truth.....:))
>
> BTW, I have about 400 or so DSC systems in service and quite honestly,
> they don't fail any more or less than the Paradox panels I have in
> service (about 600). They are harder on batteries than Paradox, and
> they have a lot of stupid bugs in the firmware (like to get rid of
> some troubles, power down then up...???), but they do seem to me to be
> a solid, economical panel. Around here in Eastern Canada,  they are
> the most installed panel of any make. I have been told by others in
> the business who also do Ademco, that their equipment seems to be the
> most solid of any make they service (but I have no personal knowledge
> of Ademco equipment at all).
>
> I do takeover some ADT / DSC systems which appear to have been altered
> in firmware such that they cannot be uploaded using the off-the-shelf
> versions of DLS software. Everything else is identical though.....,