Re: New House Alarm - Am I locked out?

[tourman <robercampbell@xxxxxxxxx>]

Nick's advice is sound. This panel now belongs to you and they have no
right to lock it since presumably there is nothing owing on the system
or previous monitoring contracts. I see this type of shit so often
it's almost becoming a weekly event.

If the people who locked it are the same people who installed and
monitored it for the previous owner, then they ethically should put it
back into unlocked mode for you, since they had no business locking it
in the first place (assuming nothing further was owed on the account).
They may very well be able to dial into the panel remotely and unlock
it, which makes any talk of a service charge pretty "iffy". If they
refuse to do it without extorting another long term contract from you,
then tell them you'll take it to the local media, as well as launch a
complaint with the Better Business Bureau. This is YOUR property and
they have no business putting any sort of hold on it (which amounts to
a lien of sorts). And above all, don't listen to the bleating on the
ng in response to this post that you may be cheating someone out of
monies owed. Most of that, with rare exception, is bullshit !!

I wish you luck.


On Apr 18, 4:03 pm, jasonext...@xxxxxxxxx wrote:
> Thank you for the responses.  I'll get the monitoring company on the
> phone tonight to see if we can work something out.  I hadn't planned
> on getting land line phone service, so they'll definitely need to at
> least send someone out.  I'll let you guys know what they say.  I
> would have simply called them right off, but assumed they'd just tell
> me they owned the system and I needed to sign up for monitoring no
> matter what.
>
> I'm inclined in this case to trust the previous owner.  Long story
> short, they built a new house and the homebuilding company bought
> their old house as part of a "guaranteed sale" program so they no
> longer had any interest in the sale of the home.  Of course, it was an
> elderly couple and they may simply be mistaken.  Then I could be in
> trouble.  We'll see.
>
> Thanks for the help so far!