C & K 238 Programming Mode question

["Cindy" <cindyanello@xxxxxxxxxxx>]

I am trying to get into programming mode on my C&K 238 panel with
Alpha keyboard.  The panel was originally supplied by AAA - but since
I cancelled monitoring they don't seem to want to help me out.

I have the System 238 Installation Manual & noticed it says that the
panel must be in the disarmed state prior to entering programming
mode.

My keypad display is showing   Ready To Arm   System Trouble and when
I press the # key - Connection Fail - which I take is because I no
longer have monitoring in place.

I tried the default installer code of  012345*01#  but when I hit the
* key it came back with  invalid pin.

I'm guessing that means AAA changed the installer code to something
else - but also wondered if I have to clear out the 'Connection Fail'
before I can get into programming mode.

Any tips on how to proceed?

Thanks, Cindy