Re: Powermax software

["alarman" <alarman2000@xxxxxxxxx>]

Roland Moore wrote:
> Do you think you got part of a bad run or was this a fault everyone
> had. We didn't start using the 835i until Bosch bought DS so I don't
> remember hearing about this problem.
>
> "alarman" <alarman2000@xxxxxxxxx> wrote in message
> news:Wl9Ph.86814$ZA5.73338@xxxxxxxxxxxxxxx
>> Roland Moore wrote:
>>> I think there must be some model change that happened. I have put in
>>> a lot of 835i and 835it models and have not had problems other than
>>> one or two (out of perhaps up to 1000). What failed? False alarms,
>>> or relay gone to sleep, or what?
>>> Since Bosch has a three year warranty what happened? Did they not
>>> give you a new unit or did they not pay you to replace the junk
>>> unit?
>>
>> The units were made by Detection Systems before Bosch bought them
>> out. It was the microwave component that failed, and they did
>> replace some of the units, but they failed too. No remuneration for
>> service time. js

They knew about the problem but kept it quiet. Ask RHC.
js