Configuration of serial connection with quickloader

[Steve <Steve@Steve@steve.net>]

I cannot figure this issue out...hopefully; someone can clarify this for me.

I've got a PCI mini (serial) and attempting to configure my serial configuration so I can connect to my panel...BUT it won't work?

I've got a gem p9600 and using quickloader 5.4.2.  The chip on my system is V9.  My modem on the PC is on com 2.  Com 1 is where the pci/mini port should be connected to (i'm assuming as it is the only port open).

When I hit port test, nothing!  I've tried this on two different computers thinking that maybe it was a computer issue...but still no go.

The modem type I'm leaving set at is "standard" as none that I actually have is listed.  I'm assuming this is ok.

Modem location is set to "internal",

Without these settings, I cannot connect to my panel...any ideas of what I'm possibly missing??

Is there some sort of incompatibility?  Should I be using a USB connection type instead??

Thanks!