Re: Do not go protection one

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

I'll tell ya why it's a remodel and not a warranty, because it's happened to
us several times....we install wireless system...and put the transmitters in
the most logical spot after asking; Mr. Smith do you intend to install any
special window treatments or wooden window blinds? No.

Three weeks later we get phone call from Mr. Smith that they had window
blinds installed and WE  have to move our transmitters...or have to repair
them because the window blind guys took them down (and probably lost some
parts or broke a few).

Well...maybe we will or maybe we won't fix something that's not our
fault...kinda depends. Whoever's equipment is installed first has right of
way :-)





"Frank Olson" <Use-the-email-links@xxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:MKH9i.653$xq1.328@xxxxxxxxxxxx
| saad1200 wrote:
| > I would not recommend protection one to any one.  I have paid $1,7000
| > on the equipment the installation.
|
| Your installation should mention something about a warranty.  If you
| *own* the equipment then the warranty should cover labour for the first
| year.
|
|
| > 1) Even though I spent $1,7000 on the equipment I got the cheapest and
| > largest contact. i had problem installing my blind. The company just
| > ignore my request to replace the contact with smaller ones.
|
| The "contact" you're referring to is probably the wireless transmitter.
|  It's usually located on the wall adjacent to the window.  The sensors
| (contacts) are on the window track (or inside the track if concealed
| contacts were used).
|
|
| > 2) I have been waiting for for about a month now for someone to move
| > down 4 of the contacts to allow the blind to fit. The window contacts
| > are installed in the top right corner. It is the worst location to
| > install window contacts. Protection one are asking for more money to
| > move them, they consider it remodeling!!! it was the installer bad
| > decision to put them at this place not mine. pulse I am paying $5
| > extra a month for  service fee.
|
| Protection one will have to move the transmitters if they're interfering
| with your blinds.  Call them back and mention their warranty on
| installation.
|
|
| > 3) The alarm system is hooked up to a light switch!!! I have to keep
| > my lights on all because of their bad installation
|
| That's another warranty issue.
|
|
| > 4) 5 times the alarm went off, I got no calls from them.   I am paying
| > for nothing!!
|
| It may be that a "cancel code" has been programmed into the system (or
| there is an additional delay on communication to enable you to turn off
| the alarm before a signal is sent).  You're going to have to actually
| put your system on test and ensure it's properly transmitting alarms and
| restorals outside of the programmed delays.
|
|
| >
| > summary:
| > expensive system. they do not call when the alert goes off. Bad
| > service. bad installation.  Save your many and time and go to some one
| > else
|
|
| Conclusion:
|
| Protection One is one of the "bigger" alarm companies out there.  If
| their installer didn't provide you with the expected service, then their
| service department should look after you.  Speak with the local service
| manager and if that doesn't help contact their corporate office.  All
| this information should be on their contract.
|
| DO NOT contact the papers or the local radio station.  Doing so without
| all the facts at your disposal will make you look like an idiot and
| there's already one "idiot" that's left you with advice you really don't
| want to follow.