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Re: new pad



On Tue, 30 Jan 2007 23:36:59 -0500, chasbo@xxxxxxxxx wrote:

>We install, monitor, service, and provide an all-inclusive "Monitoring
>and Service" policy for all systems that we install.  Customer owns
>the system.  Parts and labor to repair and service our systems, all
>residential, are at no additional cost to the customer when they have
>a problem with their system -- as long as they remain connected to our
>CS -- and of course continue to pay our semannual invoices.


That's great Chuck, but what would you charge a current customer to
add a window contact?  My bet is more than or equal to $70, which is
completely reasonable.

The dork in question thought he is entitled to free upgrades.  -Hell-
according to him;   ADT should wire every window and door, put motions
and GB's in every room, lay down pressure mats on every square foot
(does anyone use them anymore?), give a keypad for every entrance and
MBR, and of course add a cell backup.... for free.

ADT and Brinks have ruined the consumer's perceived value vs. cost of
security, and to top it off there are online parts-pushers that
reinforce that lie.  In a way that's good... It allows the installing
dealer to weed out ^potential^ problem customers.















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