[no subject]

We install, monitor, service, and provide an all-inclusive "Monitoring
and Service" policy for all systems that we install.  Customer owns
the system.  Parts and labor to repair and service our systems, all
residential, are at no additional cost to the customer when they have
a problem with their system -- as long as they remain connected to our
CS -- and of course continue to pay our semannual invoices.

Our contract states that the system is not to be serviced by any
person other than our employees; that if it is serviced by anyone
else, it is our option to terminate the agreement.

The danger of other persons adding to the system or otherwise making
adjustments, moving contacts, keypads, etc. is the liability that it
presents to us.  The last thing I need is a system that malfunctions
at a time when it is really needed - because some Fenwayfool knowitall
became his own expert technician.

In forty-four years we have never been sued.

Knock on wood.

The statements made by Fenwayfool reflect his choice of moniker.

Charles