Re: Stupid Verizon Phone Techs installing DSL

["Robert L Bass" <no-sales-spam@bassburglaralarms>]

Don't hold back, Nick.  Tell us how
you really feel about these folks.

One of my favorite telco idiots was a
guy who responded to a customer's
complaint of static noise on the
phone line.  There was a keypad
about 2 feet away from the wall phone
in the kitchen.  The telco-idiot put the
phone to his ear, thumped the keypad
with his hand and said, "That's it.
Your alarm is causing the problem.

He then went to the basement, cut
our RJ31X cable and left.  The static,
of course, remained.

The client, who also happened to be
personal friend, called me.  They had
one of the older model protectors with
the screw-in carbons.  I unscrewed
both of them, scraped a build-up of
material off and tightened them up.
No more static.  It was a 2-minute
repair job.  I reconnected my
RJ31X and all was well.

The following has happened numerous
times at various locations.  Telco-idiot
responds to a call about static in the
phone line in another site.  This is after
a rain storm.

TI disconnects the RJ31X, tells the
customer the alarm is at fault and
leaves.  Upon investigation we find no
problem with the alarm or the RJ31X
wiring.  The problem recurs after every
strong rain.  It also goes away as soon
as the rain dries up.

I mentioned this to my father, who
happens to be a retired chemical engineer
one time.  He asked, "Are the phone lines
near any oak trees?"

Huh?

It turns out most of the problem comes from
aerial drops passing near trees.  Oaks in
particular are associated with the problem.
Squirrels love to nest in oaks because they
are a primary food source.  Squirrels also
like to use insulation to pad their nests. They
chew the tops of the cables bare.

Because they are not grounded the squirrels
survive (similar to people flying inverted on
levitating ladders).  When it rains the water
creates a low grade short which causes the
characteristic noise in the lines.

The same happens, albeit less frequently,
with underground aerials, though the likely
culprits are ground vermin.  In cold climes
repeated freezing and thawing can affect
insulation where the cable comes near the
surface.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-866-1100
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
=============================>



> Have an alarm customer who i rigged up one of those Door Bell Fone units which allows the house phone to ring and answer front
> door when door bell button is pushed. Customer orders DSL 3 different Verizon Techs come on site and can not figure out why they
> can not get DSL signal into house dispite fact  Door Bell Fone unit is staring them right in the face beside the alarm equiptment
> which is where the demarc is. Last tech gets shocked by phone line when some one rings it and scares my customer telling her she
> can have a FIRE because way alarm system is wired into phone system .Calls and tells me can not have unit on line becuse its not
> FCC approved etc.
> At which point i get on site show fuck head the FCC registration number and paper works
> a Simple disconect of Door Bell Fone and DSL signal is working into house . Rehooked up doorbell phone on unused second line and
> when second line on phones rings its front door. He tells me no one hs eve seen one f these units before?
>
> TALK ABOUT STUPID FUCKING ASSHOLES VERIZON HIRES THESE DAYS.
> Is it me or is it the fact all cable and telephone companys hire these days are a bunch of dumb fucking back woods hicks  subs for
> minimum wage give them 2 days training and set them loose.
> I have yet to see one DSL, digital cable phone line or cable voip go in the last 5 years where an alarm system is involved  where
> the tech was not a complete fucking idiot   who screws up the alrm and phone lines  and who i would not allow in my own home just
> from there aperance.   tell me thes Cable and Phone Companys  have some good compitant people I know they have them on the
> commercail side. some times..
>