Re: Problem With ADT System - Need Advice

["Robert L Bass" <robertbass1@xxxxxxxxxxx>]

> Hey I can expect these kinds of responses...

If you have any idea what a low quality system it is, indeed you should expect negative responses.

> You can't do what Sonitol does...

In good conscience no one would either.  Your system is junk.  It doesn't work.  I once replaced a Sonitrash system in CT after
thieves broke in and stole only one thing... the Sonitrash control panel.

> because your technology is limited
> and antiquated. I have seen multiple complaints that's say ADT installed
> their system and it did not work properly...

I don't work for ADT.  However, there are two types of ADT.  There are the so-called "authorized dealers" who sell cheap junk, slap
the system in place in half a day and rush to the next vic... er, client.  Then there is Corporate ADT which is the recognized
industry leader -- head and shoulders above any of the "dealer program" idiots who have all but destroyed the industry.

Sonitrash is far worse than even the lowest of low "authorized dealers" though.

> so they brought in Bay to Monitor...

If you mean Bay Alarm, that's a poor example, too.  Comparing Sonitrash to them is equivalent to com,paring a dead skunk to a dead
squirrel.  The one stinks a bit more but they're both useless.

> ... A traditional systems ONLY advantage
> is that everyone  (or just about everyone)
> sell the same crap...

Whereas you sell other crap.  We once took over a gas station / convenience store in the South End of Hartford.  They originally had
Sonitrash.  During a robbery the clerk pressed the holdup button.  No one was dispatched.  The Sonitrash operator didn't hear anyone
shouting so she reset the alarm and did nothing.  She heard nothing because the thieves had pulled the clerk into the back room and
were raping her.

In another place Sonitrash didn't even get the holdup signal because they had left the circuit shunted during a service call after a
prior false alarm.  When the Sonitrash technician came out he told the customer that "the wire [which they had run along the floor]
was squeezed by a box sitting on it so the electricity couldn't go through it."

> Therefore the customer has know
> where to go and eventually excepts
> what they got...

I rarely poke fun at other people's spelling and grammatical errors but the above indicates an education level just under that of
the MM.

> Hey all system have failure rates...

Unfortunately, yours hass the highest rate of failure in the industry.  Police joke about "impact noises" which is the standard
explanation given by Sonitrash for tens of thousands of false alarm signals every year.

> Oh, by the way... who is Robert Bass
> and why does he or anybody else think he is so smart?

I am the owner of a rather large online alarm and home automation store.  I have nearly 30 years' experience selling, installing and
servicing alarm systems.  As to why certain others may think I'm smart, that is all a matter of perspective.  To a dwarf even a
midget looks tall.  :^)

> He sounds like the typical old consultant
> type trying to hang on the only technology
> he possess and makes every excuse in
> the book for why it dose not work except
> for the relevant excuse...

The gentleman would have us believe that Sonitrash is using "new" technology?  Heh.  There junk has been around for decades.  It was
trash when they started and it remains so today.  Well, at least they're consistent.