Re: Strange Phone Line Issue

[Bob <nonospam@xxxxxxx>]

ABLE_1 wrote:
> Had a strange occurrence today with a customers phone line that is still
> un-resolved.  Thought I would share and see if anyone has any hints as to
> what's going on.
>
> Customer has one phone line.
> Standard set up with RJ31X.
> Phone line has DSL
> DSL Filters installed.
> System Communicates Signals to CS, all good
> Normal phones in house with Answering Machine and CID Box
> Previous connection for UpDownload OK.
>
> Problem comes up when I try to connect to panel remotely.  Panel will hang
> and then disconnect.  Went to site today and used my laptop to connect to
> the panel thru my "private phone company in a box" which would be the same
> as connecting over the phone line.  Connection is good and data transferred
> as it should.
>
> Connected my Butt Set to the phone line and dialed with my cell phone to
> trigger the panel to answer, Answering Machine Bypass function enabled.
> While listening to the amplified speaker I heard what sounded like a modem
> answering with a carrier tone after the first ring.
>
> To bring this narrative ahead a bit, I ended up at the demarc and with the
> house, panel and all disconnected so that I was connected direct from the CO
> and the following was observed.
>
> On the speaker of the butt set just before the 1st ring a small buzz click
> was heard and then after the first ring a carrier tone is heard for about 1
> second and then a pause and then the next ring.  Nothing else is heard
> except for normal rings after that.
>
> It is as if another modem or panel is on the line and connecting on the
> first ring but not answering the call.
>
> Has anyone experienced anything like this and/or what the blazes is it or
> could it be?????????   I ran out of time to investigate it further on site
> with voltages, current, etc. but it seems very strange.  Any thoughts from
> the masses would be welcome.

some places you just can't download and you just gotta live with it.