Re: Who are these guys?

["Nick Markowitz Jr." <nick-markowitz@xxxxxxxxxxx>]

I buy around 50K plus a year from ADI and i think there pricing is  good as
well as there return policy They have always taken good care of my account.I
relize the bigger guys get better discounts naturally since they buy 10
times what i buy but when it comes to custom fire jobs etc i do since my
overhead is very low it does not matter how low a price they get on parts
they still can not beat me price wise unless they give the jobs away for the
RMR

"Frank Olson" <use_the_email_links@xxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1DAbj.8428$DP1.4171@xxxxxxxxxxxx
> Roland Moore wrote:
>> Have you ever noticed that when you do a parts search on google the Bass
>> site comes up? I did a parts search and saw these guys. Who are they?
>> Their
>> web page claims they are "professional". And yet they push Honeywell
>> gear?
>> If you're a "professional" with any sort of reputation with your customer
>> base, how in the world would you find the time to run an on line parts
>> business? Why would you even want to get into that market with such
>> skinny
>> margins if your "professional" business was successful? I can just see
>> quoting a customer and then having him or her say wait a minute, "why are
>> you charging me these prices when you sell the same thing on line much
>> cheaper"? And you get a 24 hour emergency number to call too. Wow.
>>
>> http://www.doityourselfsecuritysystems.com/index.html
>>
>>
>
>
> I think it behooves anyone that's shopping online to have a look at the
> company's shipping and returns policy.  It often costs more to return
> non-functioning product than it's worth.  If you're DIY and you "screw up"
> you're the one that has to "eat" the mistake.  If you're an end-user and
> the installer you've hired "screws up" (not likely because they're more
> familiar with the product, but still possible), you won't see (or have to
> shell out) for the error.  These days many suppliers are clamping down on
> returns.  They often offer "store credit" on another purchase instead of
> the cash back.  "Warranty" is still invested with the dealer and not the
> end user.  The dealer provides his own warranty which, in the case of an
> installation company, often includes labour. How does a DIYer prove the
> $4.00 contact he bought was "bad out of the box"?  In addition many online
> stores have policies that preclude the return of certain items (they call
> them "special order").  The "list" of "special order" parts varies from
> one store to the next.  When *I* supply a camera, I have to warranty the
> unit (not only for the manufacturer's term), but I have to make sure it's
> the right lens/camera combination for the job.  If (as a DIYer), you order
> the wrong part, you're "SOL" for the return.  And in most cases you won't
> find out it's the wrong part until you power it up (which often means that
> you can't return the item to the online store as well).
>
> All in all, I'd suggest "shopping" with a local Dealer.  Most don't have a
> problem dealing with a DIYer (and it's pretty easy to find out which
> don't).  That way, if you run into a problem, it's only a local call to
> resolve it, and in most cases, it would be a fairly simple "fix" to
> dispatch a qualified installer.