Re: A little vent

["Bob La Londe" <nospam@xxxxxxxxx>]

Been there, done that, shot the messenger. (I wish.)




"ABLE_1" <royboynospam@xxxxxxxxxxxxx> wrote in message
news:pO6dnWHDM8oedsPanZ2dnUVZ_uyinZ2d@xxxxxxxxxxxxxx
> Last week a customer that I had installed a system in his newly built
house
> back in 2002 (5 Years ago) called and said he would like to get the system
> set up for monitoring.  Said his wife is pregnant and they decided it
would
> be good to start using the system now that the baby is on the way.  He
went
> on to say that they have not ever used the system since it was installed.
>
> I had him arm the system and to trip the alarm just make sure things
worked
> while he was on the phone.  Just wanted to see if he remembered his code.
> He did and it didn't trip.  Neither a door or a motion.  So I said that I
> would try and connect to the system and check the program and history to
see
> if there was a problem.
>
> I tried to connect later and the panel would not pick up.   So I called
him
> direct to see if he could help with the connect.  That is when he informed
> me that he no longer has a landline.  He has VONAGE *&^&^%*#.   So I said
> well I will have to come out next week and see what is going on and come
up
> with some other options for the monitoring.
>
> Today I called and said that I would have the time today to stop out and
> check the system.  He says he will be home and it would be ok.
>
> Then he says.  Is there going to be a charge for this????????
>
> When I said YES!!  Well we haven't used the system in 5 years I don't see
> why there should be a problem.  Well don't bother coming out then.
>
> I said well if you bought a brand new car and left it sit in a garage for
5
> years and didn't run it would you think it was going to start???
>
> He says Yes I would think so.
>
> I said well it won't since the battery is dead and the gas has turned to
> sludge and the tires are dry rotted.
>
> What is it with some people?????
>
> I wrote this for a couple of reasons.  First: To get it out of my system.
> Second: For all the alarm guys here to read, smile, and shake there heads.
> Third: For those home owners that come here and hopefully will have a
little
> better understanding of REALITY.
>
> Ok, vent over.  You may now return to your regular scheduled program.
>
> Les
>
>
>



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