Re: Installation/Upgrade info needed for Safewatch Pro 3000EN, from Tyco / ADT

[Jim <alarminex@xxxxxxx>]

On Aug 1, 12:35?am, "Robert L Bass" <RobertLB...@xxxxxxxxxxx> wrote:
> > Sorry I don't understand your question. I have about
> > 30-35 doors and windows. Each door and window
> > has a magnetic switch already install.  This is new
> > construction. Each uses two conductors so actually
> > that's maybe 70 or so conductors. ADT actually
> > expects me to pay $35 to connect the two conducts
> > up to the circuit board for each and every door and
> > window. That's $1000-$1200. This could not talk two
> > hours to do and they want over $1k??? Oh, maybe
> > it's the series resistor that cost so much??? (That
> > was a joke).
>
> $35 per sensor just to connect the wires to the panel?
> If I understand you correctly, there's little for ADT to do.
> Even if they test every sensor afterward, the whole job
> is still less than 2 hours' work.  You'd be better off
> buying a panel, installing it yourself and having one of
> the discount monitoring firms like 911alarm.com do
> the monitoring.  You can buy a new (non-ADT) control
> panel, use the existing keypads and all your wiring for
> less than $180.
>
> Hook it up yourself and have it monitored for about
> $12 a month.  Even after paying for a new panel you'll
> be way ahead the first year and you won't get ripped
> off with excessive labor fees.
>
> > I thought ADT was a good company...
>
> ADT *corporate* is usually OK.  ADT also has so-called
> "authorized dealers".  These are independent alarm
> companies who have an agreement to sell their monitoring
> accounts to ADT.  They use ADT's name and logo.
> They're supposed to indicate clearly that they are not
> ADT itself but many times they fail to do so.  There have
> been hundreds of complaints from victims of these
> authorized dealers who pull every kind of scam in the
> book.  Your problem with this dealer is fairly common.
> The salesman will promise anything to get the signature
> on the multi-year monitoring contract.
>
> > The salesmen knew I didn't want to pay his company
> > another $1k or so but evidently he sold me the system
> > knowing very well that ADT will die before they will
> > every give up any info for me to do this...
>
> What you want is of little to no importance to the
> salesman.  He got what he wanted -- the commission
> for getting your signature on that agreement.  Cancel the
> contract based on the misleading sales pitch.  File a
> complaint with your state's licensing agency.
>
> If you want help on this call me.  I cater to DIYers who
> want to install or service their own alarm systems so
> I'm not without bias in this area.  You've probably
> noticed how "helpful" most professional alarm installers
> are in this newsgroup.  Many work for or own companies
> that do the exact same things to their customers that
> ADT did to you.
>
> --
>
> Regards,
> Robert L Bass
>

This person is a scam artist and should be avoided at all costs.
He lies constantly about his capabilities, simply to dupe people
into buying from his website.
Take a look at his horrendous Better Business Bureau Report.






BBB Reliability Report

The Better Business Bureau?
Serving Florida's West Coast
P.O. Box 7950
Clearwater, FL 33758-7950
(727) 535-5522 (24 Hours)
www.bbbwestflorida.org




Bass Burglar Alarms
4883 rest Cir
Sarasota, FL  2265
Telephone: (941) -1100
Fax: (941) -0448
www.basslarms.com



The BBB reports on members and non-members. If a company is a member
of the BBB, it is stated in this report
 BBB Definition:

report - A summary of activity reflected in a company's BBB file.
Includes basic business background, BBB membership information, and
Bureau complaint activity over the previous three years. Also reports
may include any known government actions, advertising issues or other
information that results from activity conducted by the BBB.

Principal: Mr. Robert L Bass, Owner
Customer Contact: Mr. Robert L Bass, Owner - (941)-9747
File Open Date: June 2002
TOB Classification: Electric Equipment-Service & Repair, Fire Alarm
Systems, Security Control Equipment, Sys/Monitor
BBB Membership: This company is not a member.

Additional DBA Names
BassElectronics

Customer Experience

Based on BBB files, this company has an unsatisfactory record
 BBB Definition:

unsatisfactory  record - A company has an "unsatisfactory business
performance record" with the Bureau is based on the experiences
reflected in BBB files. This file condition results when the company
has failed to resolve or respond to complaints, repeatedly failed to
respond or resolve issues in a timely manner, failed to resolve the
underlying issues for a pattern
 BBB Definition:

pattern - More than 2 complaints involving the same allegations
usually within 12 months that are significant in relation to the
company's size and volume of business.


 of complaints, failed to honor their commitment to mediate or
arbitrate disputes or honor mediated agreements or arbitrated
decisions, failed to substantiate, modify or discontinue false
advertising claims that are challenged by the BBB, or failed to
discontinue unauthorized use of the BBB name and logo, a Federally
protected trademark.


 with the Bureau due to unanswered complaints. The company has
resolved
 BBB Definition:

resolved - The company resolved the complaint issues.


 some complaints presented by the Bureau, however, the Bureau did not
receive a response to other complaints
 BBB Definition:

other  complaints - This refers to complaints from individuals or
businesses that do not fall under a specific category.

When considering complaint information, please take into account the
company's size and volume of transactions, and understand that the
nature of complaints and a firm's responses to them are often more
important than the number of complaints.

The Bureau processed a total of 28 complaints about this company in
the last 36 months, our standard reporting period. Of the total of 28
complaints closed in 36 months, 10 were closed in the last year.

Billing or Collection Issues
 BBB Definition:

Billing  or  Collection  Issues - Claim alleging billing errors,
unauthorized charges, or questionable collection practices.

   Resolved
 BBB Definition:

Resolved - The company resolved the complaint issues.

      1 -  Company addressed the complaint issues. The consumer failed
to acknowledge acceptance to the BBB.

Delivery Issues
 BBB Definition:

Delivery  Issues - Claims alleging delayed delivery of ordered
merchandise.

   Resolved
 BBB Definition:

Resolved - The company resolved the complaint issues.

       9 -  Company resolved
 BBB Definition:

resolved - The company resolved the complaint issues.

 the complaint issues. The consumer acknowledged acceptance to the
BBB.
      1 -  Company addressed the complaint issues. The consumer failed
to acknowledge acceptance to the BBB.
   No Response
 BBB Definition:

No  Response - The company failed to respond to the complaint.

      4 -  Company failed to respond to the BBB to resolve or address
the complaint issues.

Customer Service Issues
 BBB Definition:

Service  Issues - Claims of alleged delay in completing service,
failure to provide promised service, inferior quality of provided
service, or damaged merchandise as a result of delivery service.

 BBB Definition:

Customer  Service  Issues - Claims alleging unsatisfactory customer
service, including personnel's failure to provide assistance in a
timely manner, failure to address or respond to customer
dissatisfaction, unavailability for customer support, and/or
inappropriate behavior or attitude exhibited by company staff.

   Resolved
 BBB Definition:

Resolved - The company resolved the complaint issues.

       1 -  Company addressed the complaint issues. The consumer
failed to acknowledge acceptance to the BBB.
   No Response
 BBB Definition:

No  Response - The company failed to respond to the complaint.

      1 -  Company failed to respond to the BBB to resolve or address
the complaint issues.

Product Issues
 BBB Definition:

Product  Issues - Claim alleging a product does not meet the
expectations of the complainant, including defective merchandise.

   No Response
 BBB Definition:

No  Response - The company failed to respond to the complaint.

      2 -  Company failed to respond to the BBB to resolve or address
the complaint issues.

Refund or Exchange Issues
 BBB Definition:

Refund  or  Exchange  Issues - Claim of alleged failure to honor
company policy or verbal commitment to provide refunds, exchanges, or
credit for products or services.

   Resolved
 BBB Definition:

Resolved - The company resolved the complaint issues.


      6 -  Company resolved
 BBB Definition:

resolved - The company resolved the complaint issues.


 the complaint issues. The consumer acknowledged acceptance to the
BBB.
   No Response
 BBB Definition:

No  Response - The company failed to respond to the complaint.

      2 -  Company failed to respond to the BBB to resolve or address
the complaint issues.

Issue Not Defined
   No Response
 BBB Definition:

No  Response - The company failed to respond to the complaint.


      1 -  Company failed to respond to the BBB to resolve or address
the complaint issues.

Additional Addresses, Telephone Numbers, Fax Numbers, and Web
Addresses

Additional Addresses
2291View Cir
Sarasota, FL  34-6929


Additional Phone Numbers
Tel: (941)-9747
Tel: (877) -8900
Tel: (941)-3167
Additional Fax Numbers
Fax: (941) -9747
Additional Web Addresses
www.home-.us.com
www.security-systems.us

Industry Tips

Safe & Sound: Securing Your Home
Home Fire Protection


--------------------------------------------------------------------------------
Report as of August 1, 2007
Copyright? 2007 Better Business Bureau?, Inc.


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