Re: I wish this was fiction

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

Where's my wire?! I love it.

I'da loved to see the ADT installer's face when he had to come back an
install wire.

:-))



"Petem" <petem001@xxxxxxxxx> wrote in message
news:g4GSg.106466$LH3.1200456@xxxxxxxxxxxxxxxxxxxxxx
| This is making me think of a nutcase I had just before July..
|
| we install a small system in a really small video store (the one that have
a
| kind of atm but for DVD's)
|
| he wanted to know if someone opened the acoustic tile of the ceiling,so we
| installed 2 PIR in the space on top of the tile..
| the next day we receive a call from the owner,telling us that he touched
the
| tile and nothing occurred,I ask him what did he meant by touching the
| tile,and he said: I touched it with at least 2 finger twice and the alarm
| didn't sound..
|
| so I asked did you lift it?....he said No,why would I need to lift it?the
| PIR are not sensing it?
|
| after arguing with the man that those were movement detector and that they
| needed to see real movement to create an alarm,for a good 1/2 hour he
| finally came to the conclusion that we were just a bunch of bozo's and he
| would call his friend to fix this,next thing we know his friend work for
Adt
| and he used our wiring to install exactly the same stuff on site...he
called
| us to come pick back our stuff,you should have seen his face when I took
the
| box and I asked him,where is the wiring?
|
| he said that it was still in the walls...so I started taking it back,damn
I
| never heard a guy shouting such insanity toward me with such force,and I
was
| enjoying it!
|
| but I would have just love to see his face when he received a letter
asking
| him to pay the full 5 year monitoring contract he contracted with
us....And
| a cancellation fee...
|
| "tourman" <rh.campbell@xxxxxxxxxxxxx> a écrit dans le message de news:
| 1159376118.000041.276490@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
| > Boy, I can really relate to that ! I suspect most dealers who have been
| > in business for awhile can too.
| >
| > Most of my customers are reasonably well informed customers, and
| > thankfully don't take that short sighted approach, but a lot of the
| > takeovers that come my way from other places do, and are definately
| > looking for "cheap" as the operative word. So I've taken to reviewing
| > everything carefully before agreeing to take on their system. If they
| > won't let me upgrade to basic acceptable levels, they can go elsewhere.
| > As a result, recently, only about 5 out of 10 takeovers coming in the
| > door "make the grade". The others go elsewhere I guess, to companies
| > who haven't yet learned that the headaches associated with one bad
| > customer cost as much or more as the service on 50 good accounts.
| >
| > You really have to wonder about the thinking of a person who would want
| > to use a junky or poorly installed alarm panel (which would be about
| > the equivalent of a 286 in the computer world...!!!!)
| >
| > I really don't understand it. There are lots of reasons I can guess at,
| > but common sense seems to fly out the window with some when alarms come
| > up.
| >
| > Go figure !!
| >
| > R.H.Campbell
| > Home Security Metal Products
| > Ottawa, Ontario, Canada
| > www.homemetal.com
| >
| > Everywhere Man wrote:
| >> Why is it that people will spend tens of thousands of dollars for newer
| >> cars, televisions, stereo equipment, computer upgrades, golf clubs,
| >> furniture, and every other bobble or goody but they have no issue using
| >> a prehistoric system, or some DIY crapola they bought on Ebay to
| >> protect that stuff plus the lives of their loved ones?
| >>
| >> I was going through some older lead files and ran across this doozy.
| >>
| >> There's a character in a multi-million dollar brownstone in Manhattan's
| >> Upper East Side we designed a pretty sweet system for (all doors,
| >> accessible windows, skylights, 2 fires on every living level, heats in
| >> the basement, motions, glassbreaks, etc, etc, etc,). Bozo had just
| >> purchased the house with a basic ADT system (the motion was 3 feet from
| >> the floor next to the fireplace) in there from the year of the flood,
| >> and couldn't understand why none of that equipment could be used. He
| >> also couldn't believe he had to pay more than $99.00 for the
| >> installation because ADT would activate his system for free (or so he
| >> said). Customers love to throw comments like that out there in hopes it
| >> spooks an alarm company to dropping price. He also mentioned he was
| >> considering a DIY option without monitoring.
| >>
| >> So what does this filthy rich slob choose to do to protect his home?
| >>
| >> a- install our system at a cost over $5000.00?
| >>
| >> b- ADT activating their ancient system for free?
| >>
| >> c- the local alarm DIY option?
| >>
| >> d- Protect America's postage due security system?
| >>
| >> If you said C you are correct. He installed a Visonic Powermax.
| >> And HOW you ask do I know this? He called me. And WHY you ask did he
| >> call me? He wanted to know if I would help him program it.
| >>
| >>
| >> Next we come across a lady from Scarsdale who saw the TV commercial for
| >> a Free demonstration and wanted an appointment. The rep gets to her
| >> house, introduces himself, and she says "it's right over here".
| >> He asks her "what is right over there?".
| >> She says "the alarm panel. It says all it needs is a battery can you
| >> take care of that for me?"
| >> He asks her if she's under a contract with anyone to which she says no.
| >> He asks her who monitors the system and she says "oh I'm not interested
| >> in any service can you just replace the battery?"
| >> My cell phone rings and he's explaining this to me. I ask to speak to
| >> the lady. She gets on the phone and before I can say boo she says "I
| >> don't understand why there's so much trouble involved with replacing a
| >> battery. I'm not interested in any service or paying any fees so either
| >> fix it for free or I'll just find someone else to do it"
| >> Apparently the world owes her a living as well.
| >>
| >>
| >> Another Manhattan brownstone owner has an insurance company where the
| >> policy requires he install a system. Now this guy has no interest in
| >> installing a system so he offers to pay $99.00 just for the Certificate
| >> of Installation. When he's told NO he demands to speak to the owner so
| >> he can tell me how my rep just blew a $99.00 sale.
| >>
| >> And I thought the guy who wanted a system with no entry/exit delays, no
| >> yard sign, no window stickers, and no SIREN was a goof.
| >>
| >>
| >> The Service Call of the Week award goes to my favorite FC (Failure to
| >> Communicate) customer (but not favorite service call) once again.
| >> Yes, she called again to tell me how my alarm system doesn't work right
| >> because every time the phone company disconnects her
| >> the keypad acts up.
| >> The concept of paying the phone bill escapes her.
| >>
| >> My all-time favorite customer for service calls is the fellow who
| >> believes some type of spirit is tampering with his alarm cables, and
| >> unplugging his transformer.
| >> And before anyone says to have the guy call another certain alarm
| >> company ................. HUSH.
| >>
| >> The more and more I come across this kind of crap the more and more I
| >> believe the TV ads are running only on Comedy Central.
| >
|
|