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Re: How many service techs?



JW wrote:


> I know that service requests are on-demand, but if you were building a
> department, how accounts do you think one Service Tech could handle?
> Someone told me there was a "rule of thumb" one tech per
> _____ accounts.
> Never heard of a standard like this and wondered if any of you have?
> What
> do you think is feasible?  The business has been around for decades and

> services lots of older equipment.  Thanks for any insights.

It does not work this way. There are just too many variables such as how
far from the home base the locations are, how bright the techs are and so
on. You usually grow it by hiring one tech and then after you get into
situations where you'd want him to go to two places at the same time too
often you hire the second one.





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