Re: How many service techs?

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

I guess it depends on how well you installed the system and taught the
clients how to use the system (you know those people with the glazed over
look standing by the keypad while you're trying to teach them).

One or two techs can handle 500+ accounts easy.


"JW" <golf4nospam@xxxxxxxxxxx> wrote in message
news:mO_Rg.68$xX1.33@xxxxxxxxxxxxxxx
|I know that service requests are on-demand, but if you were building a
| department, how accounts do you think one Service Tech could handle?
| Someone told me there was a "rule of thumb" one tech per _____ accounts.
| Never heard of a standard like this and wondered if any of you have?  What
| do you think is feasible?  The business has been around for decades and
| services lots of older equipment.  Thanks for any insights.
|
|