Re: Telguard trouble solved...maybe

["Rocky T Squirrel" <gafa_usa@(nospam)hotmail.com>]

is the TG-7 & 4's  the replacement for the older TG-1000??

We've had a bunch (say 10-15)  stop working,  factory blamed the new GSM
replacement cell format...
TKS
RTS

"Mark Leuck" <m..leuck@xxxxxxxxxxx> wrote in message
news:rYCdneEMlZ5RG9_YnZ2dnUVZ_sudnZ2d@xxxxxxxxxxxxxx
> Yup, I found out about that one yesterday
>
> "alarman" <alarman2000@xxxxxxxxx> wrote in message
> news:6Ot0h.2697$SV1.302@xxxxxxxxxxxxxxx
> > Telguard TG-7 installed last week. Customer calls to say their phone
line
> is
> > cutting out on incoming and outgoing calls. FF to today. Sure enough,
try
> to
> > dial out, click. The TG-7 is seizing the line. Telco line voltage is
50.5
> > VDC. Look at the TG-7, LFC light comes on briefly. So I called Telguard
> tech
> > support, and they ask for the serial number of my unit. I tell him, and
> the
> > guy chuckles knowingly. (This is a good sign) Says he needs to upload a
> > software patch to my unit. It seems there was a premature release (grow
> up,
> > guys) of a new version of s/w during weeks 36-41 (digits 5 and 6 in the
> > serial #) affecting about 4000 TG-7 and TG-4 units. Patch uploaded, and
> > everything seemed to be working. We'll see.
> > --
> > js
> >
> > - Light travels faster than sound.  That is why some people appear
bright
> > until you hear them speak.
> >
> >
>
>