Re: Need advice on programming Ademco 5804 key transmitter for the Vista 15 panel

[jwelkhouri@xxxxxxxxx]

Also, if anyone has any information on how I can find a contractor that
could program the wireless key transmitter in the Northern Virginia
area, I would be most appreciative.

Thanks,
Jennifer

jwelkhouri@xxxxxxxxx wrote:
> HAHAHHA.  I ***love*** the responses from everyone.  You guys are a
> great help!
>
> I will try calling back with the "I am going to cancel you" threat.  It
> is ADT.  And I will actually be switching monitoring services once the
> contract DOES expire because they are just awful.  I just cancelled
> them for my home monitoring service (this other service is for a hair
> salon).
>
> I definitely don't want to mess up my panel, so I will see how far I
> can get with them by threatening to cancel.  Wish me luck.  I may be
> back to post a rant ;-)
>
> Thanks,
> Jennifer
> Roland Moore wrote:
> > This is a download event not a service call. With few exceptions I wouldn't
> > charge $200.00 bucks to program an entire residential panel, let alone a
> > simple key fob. If you are worked up enough about it tell the dispatcher at
> > the central station you're not sure but you THINK you may have been robbed,
> > but the alarm didn't go off, and you'd like to talk to someone in management
> > about it. That should get you a CYA call from someone high on the food chain
> > at the alarm company. Tell him (or her) your story (with a sense of humor)
> > that you feel like you've been had and have him break down his costs for you
> > so you can see how he gets to $200.00. It should shame them into doing it
> > for free. If he sticks to his guns on that price tell him you going to have
> > all your female friends mail in their panty hose to the sales manager so the
> > sales folks at his company will have the appropriate head gear to wear on
> > appointments.
> >
> > <jwelkhouri@xxxxxxxxx> wrote in message
> > news:1161126758.139257.157480@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> > > Hello,
> > >
> > > I just bought an Ademco wireless key transmitter (5804) online for use
> > > with an Ademco Vista 15 system.  I tried calling our "service provider"
> > > to have them help me program it, but they said since I didn't purchase
> > > it from them, they cannot help me, but they can send a subcontractor
> > > out who will charge me about $200 to do it.
> > >
> > > The wireless key transmitter came with a 1 page installation and setup
> > > guide, which I have read through a few times, but it seems like it's
> > > missing some information (or maybe I need to also have the Vista 15
> > > installation manual in order to program this myself?)
> > >
> > > So, my question is, can I program this myself, or am I attempting to do
> > > something that only trained professionals should attempt?  :-)  If this
> > > is something that shouldn't be attempted by me, can you please tell me
> > > how can I find someone locally who can do this for less than $200
> > > (seems steep?)
> > >
> > > Any help/advice you can give is greatly appreciated.
> > >
> > > Thanks,
> > > Jennifer
> > >