Re: Need advice on programming Ademco 5804 key transmitter for the Vista 15 panel

[jwelkhouri@xxxxxxxxx]

HAHAHHA.  I ***love*** the responses from everyone.  You guys are a
great help!

I will try calling back with the "I am going to cancel you" threat.  It
is ADT.  And I will actually be switching monitoring services once the
contract DOES expire because they are just awful.  I just cancelled
them for my home monitoring service (this other service is for a hair
salon).

I definitely don't want to mess up my panel, so I will see how far I
can get with them by threatening to cancel.  Wish me luck.  I may be
back to post a rant ;-)

Thanks,
Jennifer
Roland Moore wrote:
> This is a download event not a service call. With few exceptions I wouldn't
> charge $200.00 bucks to program an entire residential panel, let alone a
> simple key fob. If you are worked up enough about it tell the dispatcher at
> the central station you're not sure but you THINK you may have been robbed,
> but the alarm didn't go off, and you'd like to talk to someone in management
> about it. That should get you a CYA call from someone high on the food chain
> at the alarm company. Tell him (or her) your story (with a sense of humor)
> that you feel like you've been had and have him break down his costs for you
> so you can see how he gets to $200.00. It should shame them into doing it
> for free. If he sticks to his guns on that price tell him you going to have
> all your female friends mail in their panty hose to the sales manager so the
> sales folks at his company will have the appropriate head gear to wear on
> appointments.
>
> <jwelkhouri@xxxxxxxxx> wrote in message
> news:1161126758.139257.157480@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> > Hello,
> >
> > I just bought an Ademco wireless key transmitter (5804) online for use
> > with an Ademco Vista 15 system.  I tried calling our "service provider"
> > to have them help me program it, but they said since I didn't purchase
> > it from them, they cannot help me, but they can send a subcontractor
> > out who will charge me about $200 to do it.
> >
> > The wireless key transmitter came with a 1 page installation and setup
> > guide, which I have read through a few times, but it seems like it's
> > missing some information (or maybe I need to also have the Vista 15
> > installation manual in order to program this myself?)
> >
> > So, my question is, can I program this myself, or am I attempting to do
> > something that only trained professionals should attempt?  :-)  If this
> > is something that shouldn't be attempted by me, can you please tell me
> > how can I find someone locally who can do this for less than $200
> > (seems steep?)
> >
> > Any help/advice you can give is greatly appreciated.
> >
> > Thanks,
> > Jennifer
> >