Re: vonage 911 service

[Frank Olson <Use_the_email_links@xxxxxxxxxxxxxxxxxxxxxx>]

Robert L Bass wrote:

> For some folks that's true.  For others cost is only one element
> of the purchasing decision and not necessarily the primary one.
> I chose VoIP because it allows me to take my telephone with me to
> Brazil where I have a second home and office.

Do you pay taxes on the "office" there?  How do they compare to what you
pay in Florida?  What are the licensing requirements for selling
equipment over the phone in Brazil??  How's the new central station
coming?  I don't think "thatch huts" will qualify for the UL fire
listing, but I'm sure if you upgrade to wattle and daub on the main
bearing walls, you can probably go for the Brazilian Good Housekeeping
Seal of Approval.


>
> The VoIP phone stations I bought cost about $300 apiece.  Each
> worker has one.

You've obviously purchased more than one.  How many "workers" do you
have??  Two??  Three??  Five?  Half a tribe??  A village??


> We can transfer or forward calls from any
> location to any other -- even to the other side of the world --
> at the touch of a button.  Our VoIP auto-attendant software works
> better than any of the hardware based solutions I've tried.

I'll bet.  You can probably even program it to recognize a customer's
phone number and route him to the "please leave a message" section,
versus "friends and family" who actually get to speak to a real live
"family member" (I won't say "prick" because that's only going to
provoke another one of your classic responses).


>
> The monthly cost of the service is slightly higher than what I
> was previously paying for Verizon land lines, but we now have 17
> lines in hunting vs. the three lines we used to have.

Is it just me or does anyone else think it strange that with "17 lines
in hunting" and a "VOIP phone" for every "worker", a caller still has to
leave a call back message??


  > If that were the case with my provider, I'd also have looked
> elsewhere.  The 911 interface they provide works as follows:
> Each user fills in an online form with our name, address, name
> and phone numbers of local police, fire and ambulance services.
> If anyone on my VoIP network dials 911 the call is routed
> directly to the appropriate facility.

They have "911" in the jungle??  Let's see...  the call would get routed
to a call "centre", and transmitted by tom-tom and log drum to the
"appropriate authority", right?.  I sure do hope the medicine man isn't
too old and can still run fast.  :-)


>
> What we don't get is 911 type display of our name and address at
> the emergency call center.  We have to give them our name and
> address.

Of course.  That's a great service.  You're in the middle of having a
heart attack, can't breathe and you're going to what???  Tap out your
address in "Morse code" on the phone receiver all the while praying the
operator can understand you??  :-)


Frank Olson
http://www.yoursecuritysource.com