Help after break-in Brinks system

[mdbasinger@xxxxxxxxx]

Hello,
I had a break-in last week. I have a Brinks system (about 10 years
old). The burglers cut the phone lines so my system didn't alert Brinks
or the police. The alarm sounded etc. but Brinks said because they
don't get a signal they don't know when the intrustion happened.

I checked with them about a "line-cut" feature, but they said my system
is too old. Is this a good feature to have? How about the radio
frequency backup. The rf feature would cost $100 per keypad and I think
$7.00 extra per month.

I have been a long time customer and thought I would get a break but no
such luck. I am surprised that most people I have told of the break in
have assumed that an alarm system always calls the police, even if the
phone lines are cut. Is my system just so out-dated?

Thanks
Mel