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Re: Best place to buy parts for those of us who don't have a dealers license ?
Oye. Thats bad.
A while back I had done a quote for home CCTV, quite extensive system. Gave
the guy my proposal and he calls back the next day and starts quoting prices
out of the ADI catalog, saying that he was not going to allow me to make
"that much money" on the system. He'd called ADI and told them he worked for
me and went by one of the branches and picked up a cat. with prices.
Needless to say I ripped that branch a new asshole...then I told the client
that if he thought it was so easy to install the equipment he could just do
it himself...which he did..or actually he tried. A couple of weeks later he
paid me HOURLY to redo everything he tried to do properly.
Pay me now or pay me more later.
"Robert L Bass" <sales@xxxxxxxxxxxxxxxxxxxxx> wrote in message
news:e5b3t1pdkdg2bua777o9240kvpvrk8unqk@xxxxxxxxxx
|> I wouldn't send someone who doesn't understand the
| > game though. I have a few clients that I send and they
| > keep their mouths shut. Personally, I buy AC refrigeration
| > and swimming pool parts, car parts etc. wholesale on
| > their accounts we kinda swap favors.
|
| I did have a problem with an ADI branch dealing with a customer
| once. The client ordered a complete system from my online store,
| kept it past the 30-day grace period and then tried to return the
| entire order, claiming "it didn't work."
|
| I asked what parts he wanted to return and he listed, along with
| part numbers he ordered from my online store, several items that
| he got elsewhere. When I saw that I contacted my local branch
| and they investigated the matter for me. They found that a
| Massachusetts branch near him had opened an account for him
| after I allowed him to pick up his order there.
|
| It turned out the customer bought replacements for the entire
| system from ADI *after* installing what he bought from me. I
| told him he could return it to ADI and they would credit his new
| account. My branch manager then called corporate and complained
| about them opening an account for the end user. I have no idea
| what they did about it... probably nothing.
|
| --
|
| Regards,
| Robert L Bass
|
| Bass Burglar Alarms
| The Online DIY Store
| http://www.BassBurglarAlarms.com
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