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Re: hello I have an alarm problem



Dunno how it works on your side of the pond...but over here...the company
who damages something on the job, especially since this could have been
avoided by a simple phone call to the alarmco so they could  have popped
over to prepare the removal company....pays for the ultimate repair of the
system.

Sounds like the "council" is confused. Yes, it's now the alarmco's job to
fix the mess caused by the previous contractor...but it's not your job or
the alarmco's job to eat the expense....it's the council workmen who messed
up...the council should pay for repair/refit.

ps...who's the "council"...sounds ominious.


<JackieKetch@xxxxxxxxxx> wrote in message
news:eCNwf.1129$o7.1059@xxxxxxxxxxxxxxxxxxxxxxx
| It started when the council workmen came and fitted UPVC windows in my
flat.
| They just smashed off all the door and window sensors saying the alarm
| company would have to fix proper UPVC type sensors. Well the job was
| finished apart from the alarm, after a week or 2 I rang the council and
they
| sent an alarm engineer to look at the damage. He said, this isn't
| maintenance this is refitting. I explained what had happened and off he
| went. The end of it I have no alarm, The council say its the alarm
companys
| job, the alarm company say they only do maintenance. The property needs a
| new alarm. The council won't pay for a new alarm so here we are! The alarm
| is an 'Optima compact 2' and there are 6 windows and 2 doors in the flat.
| All with wires dangling, and some smashed plastic sensors. I am at the
stage
| where I am willing to pay out of my own pocket to get an alarm up and
| chiming! If I buy the 6 window and 2 door sensors will they come with
| fitting /wiring instructions? I can wire a plug and am not colour blind, I
| reckon the hard work has been done with all the wiring just sat waiting
for
| the sensors. So any advice on the sensors would be good, they were
vibration
| types that could be set from 1 to 3 bumps, the only UPVC sticky fitted, I
| can find are just window opening and not vibration type. I am getting
| desperate now as out local kids have worked there are no alarms on our
| estate and are getting rather active. Cheers.
|
|




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