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Robert L Bass Expanded BBB Report

Check it out... BBB's Actual website
http://www.bbbwestflorida.org/commonreport.html?bid=41001663



BBB Reliability Report

      The Better Business Bureau
      Serving Florida's West Coast
      P.O. Box 7950
      Clearwater, FL 33758-7950



      Bass Home Electronics
      4883 Fallcrest Cir
      Sarasota, FL  34233
      Telephone: (941) 925-9747
      Fax: (941) 925-9747


      The BBB reports on members and non-members.

      Principal: Mr. Robert L Bass, Owner   File Open Date: June 2002
      TOB Classification: Electric Equipment-Service & Repair, Fire Alarm
Systems, Security Control Equipment, Sys/Monitor
      BBB Membership: This company is not a member.


      Additional DBA Names
      BASS BURGLAR ALARMS



      Customer Experience

      Based on BBB files, this company has an unsatisfactory record with the
Bureau due to unanswered complaints. The company has resolved some
complaints presented by the Bureau, however, the Bureau did not receive a
response to other complaints.

      When considering complaint information, please take into account the
company's size and volume of transactions, and understand that the nature of
complaints and a firm's responses to them are often more important than the
number of complaints.

      The Bureau processed a total of 10 complaints about this company in
the last 36 months, our standard reporting period. Of the total of 10
complaints closed in 36 months, 7 were closed in the last year.

      These complaints concerned:

        5 Delivery,
        1 Repair/Service Issues,
        3 Refund Issues, and
        1 Customer Service.

      They were closed as:

        7 Resolved, and
        3 No Response.



      Additional DBAs, Addresses and Telephone Numbers

            Additional Addresses
            2291 Pine View Cir
            Sarasota, FL  34231
            Additional Phone Numbers
            (877) 722-8900