Re: vonage 911 service

["Bob Worthy" <securinc@xxxxxxxxxxxxx>]

"Doug L" <vssdoug@xxxxxxx> wrote in message
news:5TZMf.60$123.27@xxxxxxxxxxxxx
> The 911 service in many areas is overwhelmed by people calling for
> non-emergency reasons, I don't think being placed on hold by a 911
operator
> is something thats exclusive to VoIP services.
>
> Doug L

Scary thought....." 911, is this an emergency?"  Yes!! Help! Help! My house
is on fire!!" "Please hold"(music on hold)  "OK, where were we? Oh yes, that
will be one large pizza with cheese, sausage and mushrooms." "Is that all
ma'am?" "Add a large coke." "Pick up or delivery, ma'am?" "I'll come get it
when I am through with this other call."(click)   "Ok, where were we?"
Hello....Hello...Hello...(click) "@#*%, I can't believe that rude SOB hung
up on me.

Fortunately, I have had to use 911 on only one occassion and I couldn't have
asked for more. Another time, I mistakenly dialed 911 when entering an area
code and hung up immediately. The call must have been redirected because the
local  police department called me back very quickly to see if everything
was alright. Again, couldn't have ask for more. I guess I was lucky from
what is being said here. Something I will have to pay more attention to for
emergencies.


> "Chub" <w@xxxxx> wrote in message
> news:6gZMf.64153$697.11098@xxxxxxxxxxxxxxxxxxxxxxxxx
> >
> > "Bob Worthy" <securinc@xxxxxxxxxxxxx> wrote in message
> > news:AMYMf.29$f6.10@xxxxxxxxxxxxxxxxxxxxxxxxx
> >> Did anyone see the email from Ken Kierchenbaum pertaining to the news
> >> article about a Vontage customer dialing 911 when his home caught on
fire
> >> and they put him on hold?
> >>
> >
> > I have not seen the email.  I do not use voip and I've been put on hold
> > many times when calling 911.  Unless they were routed to the wrong 911
how
> > could it be the fault of voip if the 911 center was overwhelmed and put
> > someone on hold?
> >
>
>