Re: P1 - runaround?

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

Probably a DSC...but just guessing on that.

Tell P1 that you want them to default the master code/installer code, they
can do this remotely but may charge you a few bucks. They should do this
without a problem after you send them your 30 day cancellation letter before
you move out - because they should deprogam the reporting portion of
programming anyway. You definitely want to start the process BEFORE your
phone line to the system is disconnected.




"mac" <mac@xxxxxxxxxx> wrote in message
news:jqhUe.40223$p_1.27410@xxxxxxxxxxxxxxxxxxxxxxxxxx
> All,
>
> I currently have a house alarm being monitored by P1. I plan to sell the
> house and would like the Master Code (I am alarm system illiterate so I
> hope that is correct) to give to the new owner in case they are DIY type
> and want to change the access codes themselves or don't want monitoring.
>
> P1 is telling me that they can not give me the code because the same code
> is used by the manufacturer for all their alarm systems. Seems to me that
> this code is something that would be programmed at installation.
>
> I don't know the manufacturer of the system. It is labeled WSS5010 and was
> installed by Westar about 5 years ago. I assume that is just the
> nomenclature Westar gives it though.
>
> Am I getting the runaround or are they being up front?
>
> TIA
>
> mac
>
>