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Re: Paying customer wakes up to CF alarm every morning
the panel has been defaulted...we've determined that........
brett, if you're still around, when brinks comes out, have them program
"#99" in front of the line card number for the panel...they -should-
know what that means....i was speaking with another tech, and this was his
suggestion....
"no wires showing" <alarminstall@xxxxxxx> wrote in message
news:1126576260.871878.164900@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> It sounds as if the panel hasn't been defaulted for VoIP and is still
> attempting an upload. Have Brinks default the panel for VoIP from a
> land line at their office, and remind them not to default the panel
> after that has been done. Make sure their is no DSL Filter on the RJ as
> many installers make the mistake of using those for VoIP. If they have
> already done so and you're still experiencing a communication failure
> then it's possible that the modem's baud rate is greater than what
> Brinks can handle.
>
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