Re: Monitoring station response time

["Okitoki" <okyaysenturk@xxxxxxxxx>]

Actually the best sample is a mixture of both... Having unmanned CS
localized and all of these stations connected to 1 major station. This
would be very flexible in all terms. And it would also be very cost
effective.

On the other hand most monitoring stations have an action plan. Make
sure to get a hold of the action plan. You would see that they would
most probably have a diagram that says "restore code received?...
Yes->Lower priority   No->Higher priority" So you would be receiving
your cs call a little later than usual. The reason that they would have
said that "they were busy" would be due to the fact that your acount
was pushed down in the priority list.

As the guy from weis.net explained.. it takes 16 seconds for the signal
to be received via telco. it takes on average another 30 seconds for
the confirmation and the telefon call. So normally it should be in the
60 sec range. But for a cs the average response time is approx. 70 sec.
The average action time is approx. 120 sec. This is the time that the
signal is received to the time where the event is saved into the
database.

To really test a system you should give for example a silent alarm and
click on the chronometer. Do not disarm the system until you get the
call. Then you should be able to measure a better response time.

Good luck.