Re: Video alarm verification

["Okitoki" <okyaysenturk@xxxxxxxxx>]

The Video Verification of an alarm received by the CMS is today a very
important issue to give good service, higher income and best of all,
prestige of your CMS. I know for sure that what ever the country and
region, the police department react differently to alarm calls from
different companies. The police do react better to company calls that
have 20% false alarm rates compared to those that have an 80% false
alarm rates.This what makes your company prestiges.
You attain higher income because you are now using high tech to monitor
the premises. Which puts you one step (or more) infront of your rivals.
And this is how you offer better service...
As "Jackcsg" mentions, it also reduces your costs for verifying alarms
and open/close events.
Not all monitoring software packages support video verification. I
could recommend that you look at A-traq (http://www.a-traq.com) for
information on interfacing your alarm monitoring software and video
verification.
Good luck.