Re: Paying customer wakes up to CF alarm every morning

["Jen...tel" <poleclimber@xxxxxxxxx>]

Why should he get a big credit?
Would you give a big credit if the alarm didn't work for 6 months cause
they took out their doors and windows?
Would you give a credit for an alarm not used for a year if they forgot
the code?
You wouldn't dream of it.  So what's so diferent fom those and
disconnecting phone service?
He shut off his phone service and caused the alarm to have problems,
that's his fault.  Read his post and he still referes to his vonage
crap as phone service.  Slap him about the head and tell him to cancel
his cable service, and get is alarm working the correct way, but you
bait him on just because it's a big company.
You would be crying a fit if every one of your customers asked you to
cancel service and give a credit if they decided to cancel their
electricty. Oh no I forgot, you would run out and buy them a generator
and bring gas over every week so you look good to them.  You're not
fooling anyone.