Re: 5010 Communication Problems

["Robert Skinner" <rgsandassociates@xxxxxxxxxxxx>]

Ouch, I do know him, we met at last years conference.

"R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx> wrote in message
news:S7KdnbDY7vraO9veRVn-jA@xxxxxxxxxxxxx
> Yes, for the same reason I don't use any other makes than Paradox and DSC.
> Ademco takeovers I either change out or more often refer them to some
> other dealer that handles that product.  As for ADT, that would certainly
> seem to indicate at least some sort of bias for sure. A "ripoff" Paradox
> is not by any stretch of the imagination.
>
> BTW, I had a Voxcom dealer bring me a couple of boards for unlocking. He
> was driving down from Sudbury to a Voxcom convention here in town, and
> delivered them to me in person. I asked him if he knew you, but he
> didn't....Badge Security, a gentleman by the name of Mike Badger, in
> Hanmer, Ontario. I thought he might because all you guys seem to know each
> other like a family......
>
> RHC
>
> "Robert Skinner" <rgsandassociates@xxxxxxxxxxxx> wrote in message
> news:R3x1f.3686$R4.589413@xxxxxxxxxxxxxxxxxxxxxxxx
>>I understand that it is simply a business decision Robert.  I had the same
>>question about why Voxcom does not use Paradox.  Basically, they use three
>>manufacturers now, Paradox would be a  fourth.  They have full time 24
>>tech support that have all be trained on the three, adding another one is
>>a big deal for training purposes.  Not to mention the support they already
>>recieve from those three, free training, materials etc.
>>
>> When I was with ADT I asked a senior service tech about Paradox and was
>> told, why use a rip off when we already use the original.  Some bias
>> there for sure.
>>
>>
>> "R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx> wrote in message
>> news:q5edncSHJI9XDdveRVn-hQ@xxxxxxxxxxxxx
>>>I can't speak about Ademco, because I know nothing about them. Both DSC
>>>and Paradox are actually produced in factories in Mississauga and
>>>Montreal respectively (I've been through both factories).
>>>
>>> I've had far better luck with Paradox panels, but that's just me; others
>>> might tell you the opposite. I do feel Paradox wireless is far better
>>> than DSC wireless though, and I also feel personally their panels are
>>> more solid over the longer term. They did have a bad run of early model
>>> panels that prejudiced a lot of dealers against them from the get go,
>>> and we ARE an unforgiving lot. ADT don't handle Paradox because they are
>>> reputed to have tried to buy the company, and they wouldn't sell, so
>>> their opinion could be as much politics than anything else. But in
>>> fairness, for a large company to take on another line of panels
>>> represents a major cost in stocking, training, parts etc, so their
>>> decision to not use Paradox could also just be a simple business
>>> decision.
>>>
>>> Unfortunately, one person's opinion on a line of panels doesn't mean
>>> much; there will be a thousand others that will tell you the opposite.
>>>
>>> RHC
>>>
>>> "Armond Perretta" <newsgroupreader@xxxxxxxxxxxxxxxxx> wrote in message
>>> news:_5KdnVtl9a21F9veRVn-sA@xxxxxxxxxxxxxx
>>>> R.H.Campbell wrote:
>>>>>
>>>>> ... I've changed as many boards out as well because a lot of these
>>>>> kinds of problems will re-occur in spite of your best efforts. Why
>>>>> should we waste our time because of dubious electronics from the
>>>>> manufacturer....
>>>>
>>>> Is there _one_ manufacturer who seems better (or worse) in this respect
>>>> (DSC, Ademco, etc.).  Also, do manufacturers actually _make_ their own
>>>> boards, or (like laptops) in there some clandestine factory somewhere
>>>> in
>>>> China putting boards together and applying various labels?
>>>>
>>>> --
>>>> Good luck and good sailing.
>>>> s/v Kerry Deare of Barnegat
>>>> http://home.comcast.net/~kerrydeare
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>