Re: Paying customer wakes up to CF alarm every morning

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

I would most absolutely for certain give him a credit if I told him VoIP
(which I wouldnt) would work and continued to tell him that and then fall
short on the promise.

You analogies are incorrect.

...plus you're annoying.


"Jen...tel" <poleclimber@xxxxxxxxx> wrote in message
news:1129698003.653917.101330@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
| Why should he get a big credit?
| Would you give a big credit if the alarm didn't work for 6 months cause
| they took out their doors and windows?
| Would you give a credit for an alarm not used for a year if they forgot
| the code?
| You wouldn't dream of it.  So what's so diferent fom those and
| disconnecting phone service?
| He shut off his phone service and caused the alarm to have problems,
| that's his fault.  Read his post and he still referes to his vonage
| crap as phone service.  Slap him about the head and tell him to cancel
| his cable service, and get is alarm working the correct way, but you
| bait him on just because it's a big company.
| You would be crying a fit if every one of your customers asked you to
| cancel service and give a credit if they decided to cancel their
| electricty. Oh no I forgot, you would run out and buy them a generator
| and bring gas over every week so you look good to them.  You're not
| fooling anyone.
|